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[Bug 1390807] Re: Dell 5737 freezes on ubuntu14 everytime during resume from suspend

 

Chris, I just tried the following:

Unlike the  KernelSuspend, this time I tried to start the trace, but
suspend not via pm-suspend but via closing the lid.

- sudo sh -c "sync && echo 1 > /sys/power/pm_trace
- closed lid
- once system suspended opend the lid
- system frozen. Hard-reset by prressing and holding the power button
- on reboot system appeared to catch fsck which I canceled (good sign RTC is tampered).
- loged-in and captured the dmesg log (see attached as dmesg3.txt)


:~$ cat /proc/acpi/wakeup
Device	S-state	  Status   Sysfs node
P0P1	  S4	*disabled
LID0	  S3	*enabled   platform:PNP0C0D:00
EHC1	  S0	*enabled   pci:0000:00:1d.0
XHC	  S0	*enabled   pci:0000:00:14.0
PXSX	  S4	*disabled
RP03	  S3	*disabled  pci:0000:00:1c.0
PEG0	  S4	*disabled
PEGP	  S4	*disabled
PEG1	  S4	*disabled
PEG2	  S4	*disabled


** Attachment added: "dmesg3.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390807/+attachment/4268638/+files/dmesg3.txt

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https://bugs.launchpad.net/bugs/1390807

Title:
  Dell 5737 freezes on ubuntu14 everytime during resume from suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My dell 5737 laptop was running all fine on 12.04. As soon as I
  upgraded to 14.04 I am consistenly running into system freeze
  everytime system attempts to resume from suspend. This happens when I
  simply close the lit of my laptop or due to screen inactivity
  suspend... When that happens only thing that works is hard reset. This
  is 100% reproducible.

  Interestingly, I noticed that on 3.11.10 kernel if I suspend manually
  from menu, the laptop resumes just fine.

  I tried pretty much all kernels upward including 12.04 ppa, even
  upgrading to 14.10 does not help. I am currently running
  3.16.0-24-generic kernel. I even upgraded my BIOS to A10 (even though
  it was clearly stated optional on Dell site).

  When I boot using 3.11.10 kernel all is well except my virtualbox no
  longer functions then.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  tigran     2677 F.... pulseaudio
   /dev/snd/controlC0:  tigran     2677 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Nov  8 16:55:39 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=13e6d588-5ce1-44fb-ba8a-2c65b9cf8b3d
  InstallationDate: Installed on 2014-03-25 (228 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. Inspiron 5737
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=8a7c9255-ff8b-4a86-b586-07d8695f44cc ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2014-10-28 (11 days ago)
  dmi.bios.date: 04/30/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 04X8RP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A08
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/30/2014:svnDellInc.:pnInspiron5737:pvrA08:rvnDellInc.:rn04X8RP:rvrA00:cvnDellInc.:ct8:cvrA08:
  dmi.product.name: Inspiron 5737
  dmi.product.version: A08
  dmi.sys.vendor: Dell Inc.

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