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[Bug 1362584] Re: [HP 255 G1 Notebook PC] Synaptics Touchpad not Working after upgrade from 12.04.1 LTS to 14.04.1 LTS

 

First option (default) on Boot option menu is currently "CD/DVD UEFI
MODE" however system will not boot in this mode from live dvd - boot
error message "Could Not Open \EFI\BOOT\FALLBACK.EFL:14".

Booting from live DVD and rebooting from this (all in non-UEFI mode) and
the touchpad works ok, even on the boot options (try Ubuntu or Install).
Rebooting from live to currently installed version causes touchpad to
not work again.

Have not tried daily live image in UEFI mode as system would appear not
to boot in that mode, or does it ned pointing to a different file.

Wondering if the file path was in the BIOS I powered the machine back on
but failed to hit Esc in time. It went into the Grub menu and then
started booting but it paused with a white screen for a long time so I
pressed Esc again.  It carried on booting and the touchpad worked.  All
attempts to replicate this have failed and the touchpad persistently
does not work.

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https://bugs.launchpad.net/bugs/1362584

Title:
  [HP 255 G1 Notebook PC] Synaptics Touchpad not Working after upgrade
  from 12.04.1 LTS to 14.04.1 LTS

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Have only just bought this laptop.

  WORKAROUND:  Touchpad worked fine in non UEFI mode.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-34-generic 3.13.0-34.60
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  paul       2101 F.... pulseaudio
   /dev/snd/controlC0:  paul       2101 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Aug 28 12:55:56 2014
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-stella-anaheim-precise-amd64-20130424-1
  HibernationDevice: RESUME=UUID=116415ec-3f46-402a-a2a4-aebd87698d48
  InstallationDate: Installed on 2014-03-05 (175 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130424-09:51
  MachineType: Hewlett-Packard HP 255 G1 Notebook PC
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=f42726b4-109b-4962-ae3b-009bfb6543b0 ro i915.modeset=1 quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-34-generic N/A
   linux-backports-modules-3.13.0-34-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-08-16 (11 days ago)
  dmi.bios.date: 06/26/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.37
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 188B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 69.18
  dmi.chassis.asset.tag: 5CG410D2QY
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.37:bd06/26/2013:svnHewlett-Packard:pnHP255G1NotebookPC:pvr088E130000005910000600010:rvnHewlett-Packard:rn188B:rvrKBCVersion69.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 255 G1 Notebook PC
  dmi.product.version: 088E130000005910000600010
  dmi.sys.vendor: Hewlett-Packard

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