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Message #91990
[Bug 1390807] Re: Dell 5737 freezes on ubuntu14 everytime during resume from suspend
Tigran, the issue you are reporting is an upstream one. Could you please
report this problem to the appropriate mailing list (linux-acpi) by
following the instructions _verbatim_ at
https://wiki.ubuntu.com/Bugs/Upstream/kernel ?
Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked.
Thank you for your understanding.
** Changed in: linux (Ubuntu)
Status: Incomplete => Triaged
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https://bugs.launchpad.net/bugs/1390807
Title:
Dell 5737 freezes on ubuntu14 everytime during resume from suspend
Status in “linux” package in Ubuntu:
Triaged
Bug description:
My dell 5737 laptop was running all fine on 12.04. As soon as I
upgraded to 14.04 I am consistenly running into system freeze
everytime system attempts to resume from suspend. This happens when I
simply close the lit of my laptop or due to screen inactivity
suspend... When that happens only thing that works is hard reset. This
is 100% reproducible.
Interestingly, I noticed that on 3.11.10 kernel if I suspend manually
from menu, the laptop resumes just fine.
I tried pretty much all kernels upward including 12.04 ppa, even
upgrading to 14.10 does not help. I am currently running
3.16.0-24-generic kernel. I even upgraded my BIOS to A10 (even though
it was clearly stated optional on Dell site).
When I boot using 3.11.10 kernel all is well except my virtualbox no
longer functions then.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-24-generic 3.16.0-24.32
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: tigran 2677 F.... pulseaudio
/dev/snd/controlC0: tigran 2677 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Nov 8 16:55:39 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=13e6d588-5ce1-44fb-ba8a-2c65b9cf8b3d
InstallationDate: Installed on 2014-03-25 (228 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. Inspiron 5737
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=8a7c9255-ff8b-4a86-b586-07d8695f44cc ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.138
SourcePackage: linux
UpgradeStatus: Upgraded to utopic on 2014-10-28 (11 days ago)
dmi.bios.date: 04/30/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 04X8RP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A08
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/30/2014:svnDellInc.:pnInspiron5737:pvrA08:rvnDellInc.:rn04X8RP:rvrA00:cvnDellInc.:ct8:cvrA08:
dmi.product.name: Inspiron 5737
dmi.product.version: A08
dmi.sys.vendor: Dell Inc.
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