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[Bug 1397086] [NEW] [System manufacturer System Product Name] suspend/resume failure

 

Public bug reported:

I had suspended the PC; when tried to resume, the PC didn't resume
correctly, showing only a blinking cursor at the top-left corner of the
displays; I hit CTRL+Alt+1, got prompted for a user name, provided the
user name, but then the system was just stuck, not asking me for a
password. After forcing a reboot with the PC power button, as soon as I
logged in I got the error report below.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-25-generic 3.16.0-25.33
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
Date: Thu Nov 27 20:00:12 2014
DuplicateSignature: suspend/resume:System manufacturer System Product Name:3602
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=f8bc8e57-9bfb-4674-b612-deeea3e2695a
InstallationDate: Installed on 2014-11-25 (1 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
InterpreterPath: /usr/bin/python3.4
IwConfig:
 eth0      no wireless extensions.

 eth1      no wireless extensions.

 lo        no wireless extensions.
MachineType: System manufacturer System Product Name
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic.efi.signed root=UUID=59697a1f-b9d6-4a49-9102-5738e427b363 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-25-generic N/A
 linux-backports-modules-3.16.0-25-generic  N/A
 linux-firmware                             1.138
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: [System manufacturer System Product Name] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 11/01/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3602
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8P67 EVO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3602:bd11/01/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8P67EVO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops resume suspend utopic

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https://bugs.launchpad.net/bugs/1397086

Title:
  [System manufacturer System Product Name] suspend/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  I had suspended the PC; when tried to resume, the PC didn't resume
  correctly, showing only a blinking cursor at the top-left corner of
  the displays; I hit CTRL+Alt+1, got prompted for a user name, provided
  the user name, but then the system was just stuck, not asking me for a
  password. After forcing a reboot with the PC power button, as soon as
  I logged in I got the error report below.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-25-generic 3.16.0-25.33
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  Date: Thu Nov 27 20:00:12 2014
  DuplicateSignature: suspend/resume:System manufacturer System Product Name:3602
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=f8bc8e57-9bfb-4674-b612-deeea3e2695a
  InstallationDate: Installed on 2014-11-25 (1 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  InterpreterPath: /usr/bin/python3.4
  IwConfig:
   eth0      no wireless extensions.

   eth1      no wireless extensions.

   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic.efi.signed root=UUID=59697a1f-b9d6-4a49-9102-5738e427b363 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-25-generic N/A
   linux-backports-modules-3.16.0-25-generic  N/A
   linux-firmware                             1.138
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  Title: [System manufacturer System Product Name] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  dmi.bios.date: 11/01/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3602
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8P67 EVO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3602:bd11/01/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8P67EVO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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