← Back to team overview

kernel-packages team mailing list archive

[Bug 1397086] Re: [System manufacturer System Product Name] suspend/resume failure

 

f(fanta), thank you for reporting this and helping make Ubuntu better.
Could you please test the latest upstream kernel available from the very
top line at the top of the page (the release names are irrelevant for
testing, and please do not test the daily folder) following
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.18-rc6

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-3602

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1397086

Title:
  [System manufacturer System Product Name] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I had suspended the PC; when tried to resume, the PC didn't resume
  correctly, showing only a blinking cursor at the top-left corner of
  the displays; I hit CTRL+Alt+1, got prompted for a user name, provided
  the user name, but then the system was just stuck, not asking me for a
  password. After forcing a reboot with the PC power button, as soon as
  I logged in I got the error report below.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-25-generic 3.16.0-25.33
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  Date: Thu Nov 27 20:00:12 2014
  DuplicateSignature: suspend/resume:System manufacturer System Product Name:3602
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=f8bc8e57-9bfb-4674-b612-deeea3e2695a
  InstallationDate: Installed on 2014-11-25 (1 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  InterpreterPath: /usr/bin/python3.4
  IwConfig:
   eth0      no wireless extensions.

   eth1      no wireless extensions.

   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic.efi.signed root=UUID=59697a1f-b9d6-4a49-9102-5738e427b363 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-25-generic N/A
   linux-backports-modules-3.16.0-25-generic  N/A
   linux-firmware                             1.138
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  Title: [System manufacturer System Product Name] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  dmi.bios.date: 11/01/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3602
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8P67 EVO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3602:bd11/01/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8P67EVO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1397086/+subscriptions


References