kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

score100, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/X550CC/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (300). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags removed: asus mousepad x550
** Tags added: bios-outdated-300

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1404853

Title:
  [Ubuntu 14.04.1 LTS] Asus X550C using mousepad makes Ubuntu freeze

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello,
  I originally thought to be affected by  bug #1314198:
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1314198 .

  But mine is different. My mousepad gets recognized fine and works without problems. However if I keep on using it consistently ubuntu freezes after approximately 5 minutes of usage. The mouse doesn't move anymore, connecting an external mouse makes the pointer not move either. 
  Oddly enough this doesn' t happen when using an external mouse from the start. Also this seems to be a ubuntu related issue, as using it in crunchbang/debian doesn't cause any problems.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  moritz     1594 F.... pulseaudio
  CurrentDesktop: LXDE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=c4db95ae-d5f1-4c59-9499-5ce411173918
  InstallationDate: Installed on 2014-07-17 (157 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550CC
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=2cdf6c0e-cad8-486a-ae0c-038ad2fc8cc9 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-43-generic N/A
   linux-backports-modules-3.13.0-43-generic  N/A
   linux-firmware                             1.127.10
  Tags:  trusty
  Uname: Linux 3.13.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/24/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550CC.222
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550CC
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CC.222:bd02/24/2014:svnASUSTeKCOMPUTERINC.:pnX550CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550CC
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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