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Message #97521
[Bug 1406485] [NEW] igb driver does not initialize network cards
Public bug reported:
Hi,
on our server HP Proliant DL380 Gen8p with Intel Corporation 82580 Gigabit Network four port card, there is no link in any of the network interfaces:
Settings for p1p1:
Supported ports: [ TP ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Supported pause frame use: Symmetric
Supports auto-negotiation: Yes
Advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Advertised pause frame use: Symmetric
Advertised auto-negotiation: Yes
Speed: Unknown!
Duplex: Unknown! (255)
Port: Twisted Pair
PHYAD: 1
Transceiver: internal
Auto-negotiation: on
MDI-X: off (auto)
Supports Wake-on: d
Wake-on: d
Current message level: 0x00000007 (7)
drv probe link
Link detected: no
However, if I start a system rescue cd 4.4.1 it works correctly. This distribution uses an older kernel and igb driver (3.10.60-std441-amd64, 5.0.3-k).
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 dic 30 10:07 seq
crw-rw---- 1 root audio 116, 33 dic 30 10:07 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory: 'iw'
CurrentDmesg: [ 14.518263] init: plymouth-upstart-bridge main process ended, respawning
Date: Tue Dec 30 10:38:22 2014
HibernationDevice: RESUME=UUID=2779f8f4-d14d-495a-8126-8efeefc1a49d
InstallationDate: Installed on 2014-12-30 (0 days ago)
InstallationMedia: Ubuntu-Server 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.3)
MachineType: HP ProLiant DL380p Gen8
PciMultimedia:
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=af5b2eb1-a893-47f2-b6ad-1e436991be39 ro
RelatedPackageVersions:
linux-restricted-modules-3.13.0-32-generic N/A
linux-backports-modules-3.13.0-32-generic N/A
linux-firmware 1.127.5
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/10/2014
dmi.bios.vendor: HP
dmi.bios.version: P70
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrP70:bd02/10/2014:svnHP:pnProLiantDL380pGen8:pvr:cvnHP:ct23:cvr:
dmi.product.name: ProLiant DL380p Gen8
dmi.sys.vendor: HP
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
--
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https://bugs.launchpad.net/bugs/1406485
Title:
igb driver does not initialize network cards
Status in linux package in Ubuntu:
New
Bug description:
Hi,
on our server HP Proliant DL380 Gen8p with Intel Corporation 82580 Gigabit Network four port card, there is no link in any of the network interfaces:
Settings for p1p1:
Supported ports: [ TP ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Supported pause frame use: Symmetric
Supports auto-negotiation: Yes
Advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Advertised pause frame use: Symmetric
Advertised auto-negotiation: Yes
Speed: Unknown!
Duplex: Unknown! (255)
Port: Twisted Pair
PHYAD: 1
Transceiver: internal
Auto-negotiation: on
MDI-X: off (auto)
Supports Wake-on: d
Wake-on: d
Current message level: 0x00000007 (7)
drv probe link
Link detected: no
However, if I start a system rescue cd 4.4.1 it works correctly. This distribution uses an older kernel and igb driver (3.10.60-std441-amd64, 5.0.3-k).
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 dic 30 10:07 seq
crw-rw---- 1 root audio 116, 33 dic 30 10:07 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory: 'iw'
CurrentDmesg: [ 14.518263] init: plymouth-upstart-bridge main process ended, respawning
Date: Tue Dec 30 10:38:22 2014
HibernationDevice: RESUME=UUID=2779f8f4-d14d-495a-8126-8efeefc1a49d
InstallationDate: Installed on 2014-12-30 (0 days ago)
InstallationMedia: Ubuntu-Server 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.3)
MachineType: HP ProLiant DL380p Gen8
PciMultimedia:
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=af5b2eb1-a893-47f2-b6ad-1e436991be39 ro
RelatedPackageVersions:
linux-restricted-modules-3.13.0-32-generic N/A
linux-backports-modules-3.13.0-32-generic N/A
linux-firmware 1.127.5
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/10/2014
dmi.bios.vendor: HP
dmi.bios.version: P70
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrP70:bd02/10/2014:svnHP:pnProLiantDL380pGen8:pvr:cvnHP:ct23:cvr:
dmi.product.name: ProLiant DL380p Gen8
dmi.sys.vendor: HP
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