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[Bug 1411285] [NEW] ASUS X750LB can't detect touchpad

 

Public bug reported:

Hello,

I update ASUS X750LB bios to latest, but Ubuntu can't detect the
touchpad.

dani@Daniel-PC:~$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
211
03/07/2014

dani@Daniel-PC:~$ cat /proc/version_signature
Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12

dani@Daniel-PC:~$ lspci
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 09)
00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4)
00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
00:1c.4 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 5 (rev e4)
00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
02:00.0 Network controller: MEDIATEK Corp. MT7630e 802.11bgn Wireless Network Adapter
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0c)
04:00.0 3D controller: NVIDIA Corporation GK208M [GeForce GT 740M] (rev a1)

Please help!

Thank you.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-generic 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  dani       2425 F.... pulseaudio
 /dev/snd/pcmC1D0p:   dani       2425 F...m pulseaudio
 /dev/snd/controlC0:  dani       2425 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jan 15 16:31:51 2015
HibernationDevice: RESUME=UUID=00faa6f2-1435-4e4a-b556-bb421e088e75
InstallationDate: Installed on 2015-01-14 (1 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: ASUSTeK COMPUTER INC. X750LB
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-44-generic N/A
 linux-backports-modules-3.13.0-44-generic  N/A
 linux-firmware                             1.127.11
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
StagingDrivers: keucr
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/07/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 211
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X750LB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr211:bd03/07/2014:svnASUSTeKCOMPUTERINC.:pnX750LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX750LB:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: X750LB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug staging trusty

** Attachment added: "lspci-vnvn.log"
   https://bugs.launchpad.net/bugs/1411285/+attachment/4299246/+files/lspci-vnvn.log

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https://bugs.launchpad.net/bugs/1411285

Title:
  ASUS X750LB can't detect touchpad

Status in linux package in Ubuntu:
  New

Bug description:
  Hello,

  I update ASUS X750LB bios to latest, but Ubuntu can't detect the
  touchpad.

  dani@Daniel-PC:~$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
  211
  03/07/2014

  dani@Daniel-PC:~$ cat /proc/version_signature
  Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12

  dani@Daniel-PC:~$ lspci
  00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 09)
  00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09)
  00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 09)
  00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
  00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
  00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
  00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4)
  00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
  00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
  00:1c.4 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 5 (rev e4)
  00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
  00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
  00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
  00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
  02:00.0 Network controller: MEDIATEK Corp. MT7630e 802.11bgn Wireless Network Adapter
  03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0c)
  04:00.0 3D controller: NVIDIA Corporation GK208M [GeForce GT 740M] (rev a1)

  Please help!

  Thank you.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-44-generic 3.13.0-44.73
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dani       2425 F.... pulseaudio
   /dev/snd/pcmC1D0p:   dani       2425 F...m pulseaudio
   /dev/snd/controlC0:  dani       2425 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jan 15 16:31:51 2015
  HibernationDevice: RESUME=UUID=00faa6f2-1435-4e4a-b556-bb421e088e75
  InstallationDate: Installed on 2015-01-14 (1 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: ASUSTeK COMPUTER INC. X750LB
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-44-generic N/A
   linux-backports-modules-3.13.0-44-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  StagingDrivers: keucr
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/07/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 211
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X750LB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr211:bd03/07/2014:svnASUSTeKCOMPUTERINC.:pnX750LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX750LB:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: X750LB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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