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Re: Using identi.ca for Launchpad system status messages

 

2009/10/5 Martin Pool <mbp@xxxxxxxxxxxxx>:

>> I think the easiest way to do this is to set up an identi.ca account
>> as that give us:
>>
>> * A single page where you can find the latest status info
>> (identi.ca/launchpadstatus)
>> * Forwarding to a Twitter account (twitter.com/launchpadstatus)
>> * An RSS feed (https://identi.ca/api/statuses/user_timeline/launchpadstatus.rss)
>> * No reliance on Launchpad in order to function.
>
> I think that's a great idea ;-)
>
> We seem to already own @launchpad so I think we should just put it
> there rather than fragmenting into a separate channel.  I don't think
> it's worth fragmenting them: people who want to know about Launchpad
> generally should be interested in outages, and people who're wondering
> "is it down or is it just me" won't mind also seeing feature news on
> that page.

I've been wondering about that. In some respects I think it's useful
to have a dedicated status feed -- for example, if someone wants to
subscribe (either via identi.ca or the RSS feed) and see *only* status
information. On the other hand, we do already post some status updates
to our general Twitter and identi.ca accounts.

On balance, I think there's a lot to be said for offering people the
choice of tittle-tattle about Launchpad and a pure feed of status
information.

> It would be good to have links to there from the top of
> help.launchpad.net and possibly even from the footer of every page.
> (Why?  Because tweets are a good way to communicate about stuff
> generally, and because if it's failing and help.l.n can't be reached,
> people may still have a page showing the footer.)

Yeah, I like Kiko's suggestion of redirecting launchpad.net/status to
the identi.ca or Twitter page (there's a political choice to be made,
heh...)

>> The process side would be fairly simple; I'll work something out if
>> people feel this idea is a go-er.
>
> The only other thing to mention is that it's important that access to
> this account be widely distributed to responsible people.  I've
> tweeted about lp being down or back up, but only in my personal
> account.

Yes, How about Canonical Launchpad team leads, yourself and the LOSAs?

> The best process would be that someone check with LOSAs/etc what the
> actual status is, but that tweeting the status is not a burden on the
> people working to fix the problem.  It should actually save them from
> repeated questions.

That makes sense.

Thanks.

-- 
Matthew Revell - Launchpad.net - free software collaboration and project hosting



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