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Message #04414
Re: Results: Launchpad user survey summer 2010
On Sat, Aug 21, 2010 at 3:25 AM, Matthew Revell
<matthew.revell@xxxxxxxxxxxxx> wrote:
> On 19 August 2010 18:10, Matthew Revell <matthew.revell@xxxxxxxxxxxxx> wrote:
>> Here's a quick summary of the results:
>>
>> Number of participants: 595*
>> Mode role: Software developer (24.5%)
>> Most liked features: Integration and centralisation
>> Most disliked features: Slow, lack of wiki, lack of git integration
>> Most common recent activities: Made a translation, reported a bug
>> Would you recommend Launchpad? (0-10): Mode: 10, Mean: 8.03, Net Promoter: 3.4
>
> The missing footnote is: * Not everyone answered every question.
>
> It also seems more people answered one or two of the questions than
> took the entire survey. I'm confused by that as it shouldn't have been
> possible for someone to select more than one answer in a question.
> I'll look at the SurveyMonkey help.
>
> The Net Promoter score is calculated this way: subtract the the
> percentage of what the Net Promoter Score method calls detractors
> (i.e. people who gave 0 - 6) from the number of promoters (people who
> gave 9 or 10).
Do you mean % from % or % from number : if the latter then there is a
dimensional inconsistency isn't there?
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