Hiya, Thanks for the quick reply. On Wed, Jun 18, 2008 at 3:26 PM, Francis J. Lacoste <francis.lacoste@xxxxxxxxxxxxx> wrote: > On June 18, 2008, Matthew East wrote: >> I'm slightly surprised that an unanswered question would be expired: >> wouldn't it be better to leave unanswered questions open so that >> people going through their lists will see it and answer it? > > We expire unanswered questions because if it wasn't answered in 15 days, there > is practically no chance that it will get answered without new information. I'm quite surprised by that, because I know on web forums there is generally a decent push to address "Unanswered posts", even if they are quite old. However, if your decision was based on statistical analysis of the questions that get answered in Launchpad, then I guess it makes sense. > For the Launchpad case, it's different because we use it more as an RT > system, so expiry is kind of annoying. We are working on a plan to improve > the response time in that forum. Ok, I will reopen this particular one. I believe a few other projects use it in a similar way to an RT system though. -- Matthew East http://www.mdke.org gnupg pub 1024D/0E6B06FF
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