Re: Are bugs ranked by linkings?

["Martin Pool" <mbp@xxxxxxxxxxxxx>]

On Wed, Jul 16, 2008 at 1:46 PM, Dylan McCall <dylanmccall@xxxxxxxxx> wrote:
> I had the recent realization that Launchpad Answers is a fantastic
> service, and I have taken to pointing it out to new users. The simple
> but organized way it is designed means that all the tickets I have ever
> read on there have had happy endings.
>
> My favourite thing with it, however, that puts it way above and beyond
> the typical support tickets thing, is that Answers connects straight to
> the bug tracker. If a novice user has a problem caused by a bug, we can
> help that user by linking his question to that bug report. Instant,
> effortless status updates personalized for him!

I'm glad you like it!  I think that is pretty cool too, though it can
be taken further.

> Then I had another thought: Does that have the impact it should? Right
> now, the only people seeing this are going to be the people reading the
> bug report or the question, which probably doesn't do much to actually
> solve the bug.

Hm, so I would hope that once it gets linked to or turned into a bug
the bug will then be prioritised and hopefully solved by the
developers.

> Is there a place in Launchpad that will rank bug reports (or other such
> resources) by how much they have been linked to from other sections of
> the site? If not, I should point out that would be an amazingly useful
> feature ;)

I don't think there is such a feature at the moment.  The way I tend
to handle it is that when I get bug-mail or answer-mail, if the bug
has been hit by many people then I consider bumping up the priority,
or even working on it right away.  A search ordered by the number of
questions might be interesting, and also a badge indicating a bug is
connected to answers or vice versa.  Also I wonder if attaching an
answer makes the bug look recently-changed?

-- 
Martin <http://launchpad.net/~mbp/>