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Re: [Launchpad-users] Suggestion for large scale bug report management

On Thu, Oct 28, 2010 at 3:41 PM, Martin Pool <mbp@xxxxxxxxxxxxx> wrote:
> We have something a bit like this in bug heat and "this bug affects me".
> I think it would be a bit hard for nonexpert users to estimate
> difficulty or effort, though perhaps you could gather enough data to
> be approximately correct.
> It seems to me the best thing to do through crowdsourcing is
> de-duplication, which would both cut the absolute number of bugs, and
> also give us good data about how many users are hitting something.

FWIW, crowd-sourcing this is dangerous.

The Ubuntu project has long encouraged new contributors to help with
bug triage. However, some of the most popular areas to file bugs on –
X, network issues, sound – have bugs that look deceptively similar.
Experts in these domains have asked us to turn our automatic duplicate
filtering off, and have emphasized how *un*helpful de-duplication can
be when done by novices.

> I hope eventually to try to write a supervised machine learning system
> to help with it.

Very cool. I hope to see it. :)


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