← Back to team overview

launchpad-users team mailing list archive

Re: How can I log into my old user account which doesn't have an email?


On 19/03/15 07:06, Hong Xu wrote:
> William Grant <william.grant@xxxxxxxxxxxxx> writes:
>> On 18/03/15 15:52, Hong Xu wrote:
>>> Hi,
>>> I have my old launchpad account, but I didn't associate the account with
>>> an email account at that time. If I try to log in with the user name,
>>> the login page prompts me that I must enter an email account. What
>>> should I do? There was no data associate with my old account, but I
>>> still want old account's user name back.
>> It's never been possible to register or log into a Launchpad account
>> without an email address. There's an account with the address you used
>> to send this email, so that's probably the one you're looking for -- try
>> requesting a password reset.
> Strange, I tried all my email addresses but none of them is associated
> with any account. I registered before Ubuntu One was there. Are you sure
> email is required for registration at that time? What I
> remembered was that email was not required.

An email address has always been required to create a Launchpad or
Ubuntu One account. Have you tried requesting a password reset for


Attachment: signature.asc
Description: OpenPGP digital signature

Follow ups