launchpad-users team mailing list archive

[William Grant <william.grant@xxxxxxxxxxxxx>]

On 19/03/15 07:06, Hong Xu wrote:
> 
> William Grant <william.grant@xxxxxxxxxxxxx> writes:
> 
>> On 18/03/15 15:52, Hong Xu wrote:
>>>
>>> Hi,
>>>
>>> I have my old launchpad account, but I didn't associate the account with
>>> an email account at that time. If I try to log in with the user name,
>>> the login page prompts me that I must enter an email account. What
>>> should I do? There was no data associate with my old account, but I
>>> still want old account's user name back.
>>
>> It's never been possible to register or log into a Launchpad account
>> without an email address. There's an account with the address you used
>> to send this email, so that's probably the one you're looking for -- try
>> requesting a password reset.
> 
> Strange, I tried all my email addresses but none of them is associated
> with any account. I registered before Ubuntu One was there. Are you sure
> email is required for registration at that time? What I
> remembered was that email was not required.

An email address has always been required to create a Launchpad or
Ubuntu One account. Have you tried requesting a password reset for
hong@xxxxxxxxxx?

William.

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