mahara-contributors team mailing list archive

[Aaron Wells <1305352@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Users are always coming to us with problem descriptions that sound like
this, "I uploaded something and the spinner kept loading forever," or,
"I tried to install and it kept saying loading forever".

The problem is that when we do stuff via ajax we put up a "loading"
spinner until the request comes back. But, if the request fails, then
the spinner never comes down and the user waits and waits and waits, and
thinks that the problem is a timeout rather than a server back-end
error.

It would be good if we could come up with an across-the-board solution
for this.

** Affects: mahara
     Importance: Medium
         Status: New


** Tags: javascript usability

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https://bugs.launchpad.net/bugs/1305352

Title:
  Ajax "loading" spinners go forever when request fails

Status in Mahara ePortfolio:
  New

Bug description:
  Users are always coming to us with problem descriptions that sound
  like this, "I uploaded something and the spinner kept loading
  forever," or, "I tried to install and it kept saying loading forever".

  The problem is that when we do stuff via ajax we put up a "loading"
  spinner until the request comes back. But, if the request fails, then
  the spinner never comes down and the user waits and waits and waits,
  and thinks that the problem is a timeout rather than a server back-end
  error.

  It would be good if we could come up with an across-the-board solution
  for this.

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