mahara-contributors team mailing list archive

[Kristina Hoeppner <1779087@xxxxxxxxxxxxxxxxxx>]

Hi Fiona,

After approval is given, the person still needs to complete the
registration process within 24 hours. They disappear from the list of
pending registrations, but  that doesn't mean that their registration is
complete. They are only added to the database properly once they
completed the registration process, i.e. clicked the link in the email
that they received.

Can you please confirm that the person finished the registration
process? Did their name then appear in the database?

Thanks
Kristina


** Changed in: mahara
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1779087

Title:
  Institutional registration not working after registration turned off
  and on

Status in Mahara:
  Incomplete

Bug description:
  - exact version of Mahara 18.04.1
  - database (MySQL)

  Registration was turned on briefly in one of institutions and worked
  perfectly. It was then turned off for a few days and upon being turned
  on again it no longer works. When the user registers, the email to
  administrators is triggered and the approval link works, but after
  approval the user disappears and is not added to the database. If you
  try to re-add the user manually you are not prevented from using the
  same credentials again, but it takes a long time to save and confirm
  the addition of the new user (which suggests a conflict on some
  level).

  This is a big issue as we need registration to work and we don't want
  it to be turned on all the time for all institutions. Thanks in
  advance for any help squashing this bug!

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