mahara-contributors team mailing list archive

[Fiona <F.Macneill@xxxxxxxxxxxxxx>]

Hi Kristina,

Q: Can you please confirm that the person finished the registration process? 
A: Yes, they did. We tried it 5 times, completing each stage of the process (registration / approval / email).

I don't have access to the database, so I will have to get back to you
on this. I will arrange testing this week.

Thanks,
Fiona

-- 
You received this bug notification because you are a member of Mahara
Contributors, which is subscribed to Mahara.
Matching subscriptions: Subscription for all Mahara Contributors -- please ask on #mahara-dev or mahara.org forum before editing or unsubscribing it!
https://bugs.launchpad.net/bugs/1779087

Title:
  Institutional registration not working after registration turned off
  and on

Status in Mahara:
  Incomplete

Bug description:
  - exact version of Mahara 18.04.1
  - database (MySQL)

  Registration was turned on briefly in one of institutions and worked
  perfectly. It was then turned off for a few days and upon being turned
  on again it no longer works. When the user registers, the email to
  administrators is triggered and the approval link works, but after
  approval the user disappears and is not added to the database. If you
  try to re-add the user manually you are not prevented from using the
  same credentials again, but it takes a long time to save and confirm
  the addition of the new user (which suggests a conflict on some
  level).

  This is a big issue as we need registration to work and we don't want
  it to be turned on all the time for all institutions. Thanks in
  advance for any help squashing this bug!

To manage notifications about this bug go to:
https://bugs.launchpad.net/mahara/+bug/1779087/+subscriptions