mahara-contributors team mailing list archive

[Fiona <F.Macneill@xxxxxxxxxxxxxx>]

Public bug reported:

- exact version of Mahara 18.04.1
- database (MySQL)

Registration was turned on briefly in one of institutions and worked
perfectly. It was then turned off for a few days and upon being turned
on again it no longer works. When the user registers, the email to
administrators is triggered and the approval link works, but after
approval the user disappears and is not added to the database. If you
try to re-add the user manually you are not prevented from using the
same credentials again, but it takes a long time to save and confirm the
addition of the new user (which suggests a conflict on some level).

This is a big issue as we need registration to work and we don't want it
to be turned on all the time for all institutions. Thanks in advance for
any help squashing this bug!

** Affects: mahara
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1779087

Title:
  Institutional registration not working after registration turned off
  and on

Status in Mahara:
  New

Bug description:
  - exact version of Mahara 18.04.1
  - database (MySQL)

  Registration was turned on briefly in one of institutions and worked
  perfectly. It was then turned off for a few days and upon being turned
  on again it no longer works. When the user registers, the email to
  administrators is triggered and the approval link works, but after
  approval the user disappears and is not added to the database. If you
  try to re-add the user manually you are not prevented from using the
  same credentials again, but it takes a long time to save and confirm
  the addition of the new user (which suggests a conflict on some
  level).

  This is a big issue as we need registration to work and we don't want
  it to be turned on all the time for all institutions. Thanks in
  advance for any help squashing this bug!

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