openerp-india team mailing list archive

["Amit Bhavsar \(Open ERP\)" <944175@xxxxxxxxxxxxxxxxxx>]

Hello Lorenzo Battistini,

I have tested your scenario, But I did not face any problem. It's
working fine at my end. I have attached the video for your reference.
Would you please check it.

So would you please try again and notify us where you have faced the
problem.


Thanks and waiting for your reply!

** Attachment added: "fetch_mail1.ogv"
   https://bugs.launchpad.net/openobject-addons/+bug/944175/+attachment/2908837/+files/fetch_mail1.ogv

** Changed in: openobject-addons
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/944175

Title:
  fetchmail creates several mail.message records for the same email

Status in OpenERP Addons (modules):
  Incomplete

Bug description:
  OpenERP 6.0 and 6.1

  Configure an IMAP incoming mail server that fetches from support@xxxxxxxxxx
  1- The first fetched mail is correctly created (from customer@xxxxxxxxxx to support@xxxxxxxxxx)
  2- Answer to that email through the 'communication & history' tab (from support@xxxxxxxxxx to customer@xxxxxxxxxx)
  3- The customer answers (from customer@xxxxxxxxxx to support@xxxxxxxxxx)
  4- Support team answers (from support@xxxxxxxxxx to customer@xxxxxxxxxx)
  5- The customer answers again (from customer@xxxxxxxxxx to support@xxxxxxxxxx)

  When fetchmail fetches this fifth email, it duplicates the created mail.message
  At the next customer's answer, fetchmail will create 3 mail.message for the same email, and so on.

  You can notice this behaviour on https://openerp.my.openerp.com too

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