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Message #10068
[Bug 972462] Re: heldesk bug new category
Hello Houssine,
Thanks for the reporting!.
This issue has been fixed on lp:~openerp-dev/openobject-addons/trunk-
bug-972462-amp with following rev no and rev ID.
rev no 6718
rev ID : 6718 amp@xxxxxxxxxxx-20120407110634-zvhzw19vzyq9g6uh
It will be merge with trunk soon.
Thank you!
** Changed in: openobject-addons
Status: In Progress => Fix Committed
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https://bugs.launchpad.net/bugs/972462
Title:
heldesk bug new category
Status in OpenERP Addons (modules):
Fix Committed
Bug description:
on version 6.1.1 under windows using the web module with firefox.
In the Heldesk menu, when creating a new request and trying to create
a category I get this stacktrace
Your version of OpenERP is unsupported. Support & maintenance services
are available here: OpenERP Entreprise.
OpenERP Server Error
Client Traceback (most recent call last):
File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\http.py", line 180, in dispatch
File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\controllers\main.py", line 1017, in default_get
File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\openerplib\main.py", line 250, in proxy
File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\openerplib\main.py", line 117, in proxy
File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\http.py", line 611, in send
Server Traceback (most recent call last):
File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\http.py", line 592, in send
File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\netsvc.py", line 360, in dispatch_rpc
File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\service\web_services.py", line 572, in dispatch
File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 167, in execute_kw
File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 121, in wrapper
File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 176, in execute
File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 164, in execute_cr
File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\orm.py", line 1503, in default_get
File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\crm\crm.py", line 157, in _find_object_id
File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\orm.py", line 2241, in search
File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\orm.py", line 4561, in _search
File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\sql_db.py", line 152, in wrapper
File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\sql_db.py", line 212, in execute
DataError: invalid input syntax for integer: "crm.helpdesk"
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