openerp-india team mailing list archive

["Mayur Maheshwari\(OpenERP\)" <1021226@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

on runbot (Build 13014) [addons(6979) ,web(2676) and server(4230)]
db_name -> trunk_12849_all

Step ----<>|:

open Helpdesk view and escalate it

traceback
===========
File "/home/odoo/runbot/static/openerp-dev-trunk-13014/server/openerp/osv/osv.py", line 121, in wrapper
    return f(self, dbname, *args, **kwargs)
  File "/home/odoo/runbot/static/openerp-dev-trunk-13014/server/openerp/osv/osv.py", line 176, in execute
    res = self.execute_cr(cr, uid, obj, method, *args, **kw)
  File "/home/odoo/runbot/static/openerp-dev-trunk-13014/server/openerp/addons/audittrail/audittrail.py", line 494, in execute_cr
    return fct_src(cr, uid, model, method, *args, **kw)
  File "/home/odoo/runbot/static/openerp-dev-trunk-13014/server/openerp/osv/osv.py", line 164, in execute_cr
    return getattr(object, method)(cr, uid, *args, **kw)
AttributeError: 'crm.helpdesk' object has no attribute 'case_escalate'


Thanks,
Mayur

** Affects: openobject-addons
     Importance: Undecided
         Status: New

-- 
You received this bug notification because you are a member of OpenERP
Indian Team, which is subscribed to OpenERP Addons.
https://bugs.launchpad.net/bugs/1021226

Title:
  can't escalate Helpdesk Requests

Status in OpenERP Addons (modules):
  New

Bug description:
  on runbot (Build 13014) [addons(6979) ,web(2676) and server(4230)]
  db_name -> trunk_12849_all

  Step ----<>|:

  open Helpdesk view and escalate it

  traceback
  ===========
  File "/home/odoo/runbot/static/openerp-dev-trunk-13014/server/openerp/osv/osv.py", line 121, in wrapper
      return f(self, dbname, *args, **kwargs)
    File "/home/odoo/runbot/static/openerp-dev-trunk-13014/server/openerp/osv/osv.py", line 176, in execute
      res = self.execute_cr(cr, uid, obj, method, *args, **kw)
    File "/home/odoo/runbot/static/openerp-dev-trunk-13014/server/openerp/addons/audittrail/audittrail.py", line 494, in execute_cr
      return fct_src(cr, uid, model, method, *args, **kw)
    File "/home/odoo/runbot/static/openerp-dev-trunk-13014/server/openerp/osv/osv.py", line 164, in execute_cr
      return getattr(object, method)(cr, uid, *args, **kw)
  AttributeError: 'crm.helpdesk' object has no attribute 'case_escalate'

  
  Thanks,
  Mayur

To manage notifications about this bug go to:
https://bugs.launchpad.net/openobject-addons/+bug/1021226/+subscriptions