openerp-india team mailing list archive

["Guewen Baconnier @ Camptocamp" <1151947@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Hello,

Thanks to the Fabien's Q&A on help.openerp.com regarding how to have
several addresses on partners, I think the situation is clear enough and well
explained for companies [0].

However, I still can't find a good way to link several addresses on
individual customers, not companies, in a B2C context. I posted a
question and got no response [1].

Here is a use case, I'll use it in my hypothesis below.

Mr Foo lives at Bar Street 1.
He works at Baz Avenue 150 and usually he wants to receive goods at
work.

I see 4 hypothesis for that in OpenERP 7:

1. I create 2 distinct partners:

* Mr Leo Foo at Bar Street 1
* Mr Leo Foo at Baz Avenue 150

They haven't any links between them.

Problems:

* From a usability point of view, this would be a mess, especially if I have
  homonyms. I would never be sure what is the main address of Mr Foo and
  would have difficulties to find his good addresses (even if I set Baz
  Avenue 150 as 'delivery' address, I would also the 'delivery'
  addresses of  his homonym Mr Foo in the searches).
* I would have wrong accounting entries, sometimes on Mr Foo at Bar
  Street, sometimes on Mr Foo at Baz Avenue

Conclusion:
It seems to me that this solution is not applicable due to accounting
issues.

2. I put the main address of Mr Foo as `is_company`:

* Mr Leo Foo at Bar Street 1 is the main record, considered as
  `is_company`.
* Mr Leo Foo at Baz Avenue 150 is a contact of type 'delivery' linked
  to the Mr Foo company record.

We would not have accounting issues, because this is already handled for
companies. The searches and usability would be improved over solution 1.

Problems:

* Mr Foo is not a company!
* This would be totally misleading
* If any existing or future addons use the field `is_company` to apply
  some logic which should only be applied for companies, we would be
  bloody damned with individuals considered as companies

Conclusion:
It seems to me that this would be a good solution, but with a renaming
of the field `is_company` to something more general (and eventually keep
a field `is_company` to only keep this information). => too late for v7?

3. This use case is not supported by OpenERP 7 and has to be coded in a
community addon.

Problems:

* We have to be very sure that this problem will be handled
  in only one way. If a part of the community manages it in one way and an
  other part in another way, we'll start to see incompatibility between
  addons (and OpenERP risks issues for migrations too).

Conclusion:
It would be very surprising because this use case is very basic for B2C.
I think that a so 'low level' part of the datamodel should be defined by
OpenERP to avoid to compromise higher level addons. A change on theses
base models can have an impact on all the other addons (see
base_contact).  But let's admit this hypothesis is the good one.

I'm alright to create a community addon to handle this use case (by the
way, this is a prerequisite to synchronize openerp with magento). But I
expect a strong guidance from OpenERP, I need to know how this link
should be done (add an `is_individual` field like the `is_company`
field? Just add the `parent_id` field accessible everytime?) to ensure
that the community addon's solution won't go against the current with
you.

4. I just missed the way to do that

Conclusion:
The usability on this point should be improved because no one has ever
answered to my question :-)

Thanks
Guewen

[0] http://help.openerp.com/question/4341/on-v61-one-partner-could-have-several-addresses-invoicing-delivery-is-this-still-possible-in-v7/
[1] http://help.openerp.com/question/135/how-do-i-attach-different-addresses-on-a-individual-customer/

** Affects: openobject-server
     Importance: Undecided
         Status: New

** Description changed:

  Hello,
  
  Thanks to the Fabien's Q&A on help.openerp.com regarding how to have
  several addresses on partners, I think the situation is clear enough and well
  explained for companies [0].
  
  However, I still can't find a good way to link several addresses on
  individual customers, not companies, in a B2C context. I posted a
  question and got no response [1].
  
  Here is a use case, I'll use it in my hypothesis below.
  
  Mr Foo lives at Bar Street 1.
  He works at Baz Avenue 150 and usually he wants to receive goods at
  work.
  
- I see 3 hypothesis for that in OpenERP 7:
- 
+ I see 4 hypothesis for that in OpenERP 7:
  
  1. I create 2 distinct partners:
  
  * Mr Leo Foo at Bar Street 1
  * Mr Leo Foo at Baz Avenue 150
  
  They haven't any links between them.
  
  Problems:
  
  * From a usability point of view, this would be a mess, especially if I have
-   homonyms. I would never be sure what is the main address of Mr Foo and
-   would have difficulties to find his good addresses (even if I set Baz
-   Avenue 150 as 'delivery' address, I would also the 'delivery'
-   addresses of  his homonym Mr Foo in the searches).
+   homonyms. I would never be sure what is the main address of Mr Foo and
+   would have difficulties to find his good addresses (even if I set Baz
+   Avenue 150 as 'delivery' address, I would also the 'delivery'
+   addresses of  his homonym Mr Foo in the searches).
  * I would have wrong accounting entries, sometimes on Mr Foo at Bar
-   Street, sometimes on Mr Foo at Baz Avenue
+   Street, sometimes on Mr Foo at Baz Avenue
  
  Conclusion:
  It seems to me that this solution is not applicable due to accounting
  issues.
  
- 
  2. I put the main address of Mr Foo as `is_company`:
  
  * Mr Leo Foo at Bar Street 1 is the main record, considered as
-   `is_company`.
+   `is_company`.
  * Mr Leo Foo at Baz Avenue 150 is a contact of type 'delivery' linked
-   to the Mr Foo company record.
+   to the Mr Foo company record.
  
  We would not have accounting issues, because this is already handled for
  companies. The searches and usability would be improved over solution 1.
  
  Problems:
  
  * Mr Foo is not a company!
  * This would be totally misleading
  * If any existing or future addons use the field `is_company` to apply
-   some logic which should only be applied for companies, we would be
-   bloody damned with individuals considered as companies
+   some logic which should only be applied for companies, we would be
+   bloody damned with individuals considered as companies
  
  Conclusion:
  It seems to me that this would be a good solution, but with a renaming
  of the field `is_company` to something more general (and eventually keep
  a field `is_company` to only keep this information). => too late for v7?
- 
  
  3. This use case is not supported by OpenERP 7 and has to be coded in a
  community addon.
  
  Problems:
  
  * We have to be very sure that this problem will be handled
-   in only one way. If a part of the community manages it in one way and an
-   other part in another way, we'll start to see incompatibility between
-   addons (and OpenERP risks issues for migrations too).
+   in only one way. If a part of the community manages it in one way and an
+   other part in another way, we'll start to see incompatibility between
+   addons (and OpenERP risks issues for migrations too).
  
  Conclusion:
  It would be very surprising because this use case is very basic for B2C.
  I think that a so 'low level' part of the datamodel should be defined by
  OpenERP to avoid to compromise higher level addons. A change on theses
  base models can have an impact on all the other addons (see
  base_contact).  But let's admit this hypothesis is the good one.
  
  I'm alright to create a community addon to handle this use case (by the
  way, this is a prerequisite to synchronize openerp with magento). But I
  expect a strong guidance from OpenERP, I need to know how this link
  should be done (add an `is_individual` field like the `is_company`
  field? Just add the `parent_id` field accessible everytime?) to ensure
  that the community addon's solution won't go against the current with
  you.
  
- 
  4. I just missed the way to do that
  
  Conclusion:
  The usability on this point should be improved because no one has ever
  answered to my question :-)
  
- 
  Thanks
  Guewen
  
  [0] http://help.openerp.com/question/4341/on-v61-one-partner-could-have-several-addresses-invoicing-delivery-is-this-still-possible-in-v7/
  [1] http://help.openerp.com/question/135/how-do-i-attach-different-addresses-on-a-individual-customer/

-- 
You received this bug notification because you are a member of OpenERP
Indian Team, which is subscribed to OpenERP Server.
https://bugs.launchpad.net/bugs/1151947

Title:
  Link several addresses on individual partners (not companies)

Status in OpenERP Server:
  New

Bug description:
  Hello,

  Thanks to the Fabien's Q&A on help.openerp.com regarding how to have
  several addresses on partners, I think the situation is clear enough and well
  explained for companies [0].

  However, I still can't find a good way to link several addresses on
  individual customers, not companies, in a B2C context. I posted a
  question and got no response [1].

  Here is a use case, I'll use it in my hypothesis below.

  Mr Foo lives at Bar Street 1.
  He works at Baz Avenue 150 and usually he wants to receive goods at
  work.

  I see 4 hypothesis for that in OpenERP 7:

  1. I create 2 distinct partners:

  * Mr Leo Foo at Bar Street 1
  * Mr Leo Foo at Baz Avenue 150

  They haven't any links between them.

  Problems:

  * From a usability point of view, this would be a mess, especially if I have
    homonyms. I would never be sure what is the main address of Mr Foo and
    would have difficulties to find his good addresses (even if I set Baz
    Avenue 150 as 'delivery' address, I would also the 'delivery'
    addresses of  his homonym Mr Foo in the searches).
  * I would have wrong accounting entries, sometimes on Mr Foo at Bar
    Street, sometimes on Mr Foo at Baz Avenue

  Conclusion:
  It seems to me that this solution is not applicable due to accounting
  issues.

  2. I put the main address of Mr Foo as `is_company`:

  * Mr Leo Foo at Bar Street 1 is the main record, considered as
    `is_company`.
  * Mr Leo Foo at Baz Avenue 150 is a contact of type 'delivery' linked
    to the Mr Foo company record.

  We would not have accounting issues, because this is already handled for
  companies. The searches and usability would be improved over solution 1.

  Problems:

  * Mr Foo is not a company!
  * This would be totally misleading
  * If any existing or future addons use the field `is_company` to apply
    some logic which should only be applied for companies, we would be
    bloody damned with individuals considered as companies

  Conclusion:
  It seems to me that this would be a good solution, but with a renaming
  of the field `is_company` to something more general (and eventually keep
  a field `is_company` to only keep this information). => too late for v7?

  3. This use case is not supported by OpenERP 7 and has to be coded in a
  community addon.

  Problems:

  * We have to be very sure that this problem will be handled
    in only one way. If a part of the community manages it in one way and an
    other part in another way, we'll start to see incompatibility between
    addons (and OpenERP risks issues for migrations too).

  Conclusion:
  It would be very surprising because this use case is very basic for B2C.
  I think that a so 'low level' part of the datamodel should be defined by
  OpenERP to avoid to compromise higher level addons. A change on theses
  base models can have an impact on all the other addons (see
  base_contact).  But let's admit this hypothesis is the good one.

  I'm alright to create a community addon to handle this use case (by the
  way, this is a prerequisite to synchronize openerp with magento). But I
  expect a strong guidance from OpenERP, I need to know how this link
  should be done (add an `is_individual` field like the `is_company`
  field? Just add the `parent_id` field accessible everytime?) to ensure
  that the community addon's solution won't go against the current with
  you.

  4. I just missed the way to do that

  Conclusion:
  The usability on this point should be improved because no one has ever
  answered to my question :-)

  Thanks
  Guewen

  [0] http://help.openerp.com/question/4341/on-v61-one-partner-could-have-several-addresses-invoicing-delivery-is-this-still-possible-in-v7/
  [1] http://help.openerp.com/question/135/how-do-i-attach-different-addresses-on-a-individual-customer/

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