openlp-core team mailing list archive

[Phill <1208110@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

On the website:
Make sure that you are logged out.
Click the support menu item
Click the email page link under bullet point 4

The page show the following text:

"
Access denied
Send a message to the support team via the form below. Please note that the support system is manned in people's spare time, so a reply may take a few days.
You are not authorized to access this page.
"

This could be a little confusing to the user. They could (as I first
did) think that the page is broken.

I understand this is probably for spam reasons, but could we instead
display an notice saying that you need to be logged in to send a
message? Or make the page available to non logged in users but use a
capacha?

** Affects: openlp
     Importance: Undecided
         Status: New

** Affects: openlp/website
     Importance: Low
         Status: New


** Tags: website

** Also affects: openlp/website
   Importance: Undecided
       Status: New

** Changed in: openlp/website
   Importance: Undecided => Low

** Tags added: website

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https://bugs.launchpad.net/bugs/1208110

Title:
  The Email Us page displays Access Denied if the user is not logged in

Status in OpenLP - Worship Presentation Software:
  New
Status in OpenLP website series:
  New

Bug description:
  On the website:
  Make sure that you are logged out.
  Click the support menu item
  Click the email page link under bullet point 4

  The page show the following text:

  "
  Access denied
  Send a message to the support team via the form below. Please note that the support system is manned in people's spare time, so a reply may take a few days.
  You are not authorized to access this page.
  "

  This could be a little confusing to the user. They could (as I first
  did) think that the page is broken.

  I understand this is probably for spam reasons, but could we instead
  display an notice saying that you need to be logged in to send a
  message? Or make the page available to non logged in users but use a
  capacha?

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