simple-scan-team team mailing list archive

[Michael Nagel <ubuntu@xxxxxxxxxxxxxxxxx>]

Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to "Incomplete", so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues

** Changed in: simple-scan
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Simple
Scan Development Team, which is the registrant for Simple Scan.
https://bugs.launchpad.net/bugs/889476

Title:
  Canon CanoScan D660U gives color-distorted image

Status in Simple Scan:
  Incomplete

Bug description:
  I'm using Simple Scan 2.32.0.1. on Ubuntu 11.04 x64 with a Canon
  CanoScan D660U, which is working fine, but in some cases I get images
  like the one in the attachment. It took me 3 tries to get a document
  with the distorted colors, sometimes this happens in 5-6 tries in a
  row.

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