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[Bug 1343020] [NEW] Realtek ALC889A No sound output

 

Public bug reported:

I checked whole Google for this problem and tried very many things to
solve it. Alsamixer does recognise if I plug in the headphones and does
automute the speaker-sound but there is no sound on the headphones. The
speakers work well. I installed some extern drivers by Realtek but this
crashed the whole sound and I did a fresh installation of Ubuntu 14.04.
The only thing I changed now is alsa-base.conf, I added the recommended
line "options snd-hda-intel model=mb5" for my Macbook.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic i686
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  tobias     1922 F.... pulseaudio
                      tobias    14404 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jul 17 01:29:33 2014
InstallationDate: Installed on 2014-07-16 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: Internes Audio - HDA NVidia
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  tobias     1922 F.... pulseaudio
                      tobias    14404 F.... pulseaudio
Symptom_Jack: Green Headphone Out, Rear
Symptom_Type: No sound at all
Title: [MacBook5,2, Realtek ALC889A, Green Headphone Out, Rear] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/16/09
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MB52.88Z.0088.B05.0904162222
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-F22788AA
dmi.board.vendor: Apple Inc.
dmi.chassis.asset.tag: Asset Tag#
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F22788AA
dmi.modalias: dmi:bvnAppleInc.:bvrMB52.88Z.0088.B05.0904162222:bd04/16/09:svnAppleInc.:pnMacBook5,2:pvr1.0:rvnAppleInc.:rnMac-F22788AA:rvr:cvnAppleInc.:ct10:cvrMac-F22788AA:
dmi.product.name: MacBook5,2
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-07-16T22:29:29.018786

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1343020

Title:
  Realtek ALC889A No sound output

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  I checked whole Google for this problem and tried very many things to
  solve it. Alsamixer does recognise if I plug in the headphones and
  does automute the speaker-sound but there is no sound on the
  headphones. The speakers work well. I installed some extern drivers by
  Realtek but this crashed the whole sound and I did a fresh
  installation of Ubuntu 14.04. The only thing I changed now is alsa-
  base.conf, I added the recommended line "options snd-hda-intel
  model=mb5" for my Macbook.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic i686
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tobias     1922 F.... pulseaudio
                        tobias    14404 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jul 17 01:29:33 2014
  InstallationDate: Installed on 2014-07-16 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
  Symptom_Card: Internes Audio - HDA NVidia
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tobias     1922 F.... pulseaudio
                        tobias    14404 F.... pulseaudio
  Symptom_Jack: Green Headphone Out, Rear
  Symptom_Type: No sound at all
  Title: [MacBook5,2, Realtek ALC889A, Green Headphone Out, Rear] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/09
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MB52.88Z.0088.B05.0904162222
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-F22788AA
  dmi.board.vendor: Apple Inc.
  dmi.chassis.asset.tag: Asset Tag#
  dmi.chassis.type: 10
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-F22788AA
  dmi.modalias: dmi:bvnAppleInc.:bvrMB52.88Z.0088.B05.0904162222:bd04/16/09:svnAppleInc.:pnMacBook5,2:pvr1.0:rvnAppleInc.:rnMac-F22788AA:rvr:cvnAppleInc.:ct10:cvrMac-F22788AA:
  dmi.product.name: MacBook5,2
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-07-16T22:29:29.018786

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