touch-packages team mailing list archive

[Cristian Aravena Romero <caravena@xxxxxxxxx>]

Public bug reported:

Not go rhytmbox, not play music.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-4.9-generic 3.16.0-rc5
Uname: Linux 3.16.0-4-generic x86_64
ApportVersion: 2.14.4-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  caravena   2852 F.... pulseaudio
CurrentDesktop: GNOME
Date: Mon Jul 21 01:43:36 2014
InstallationDate: Installed on 2014-04-27 (84 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_AlsaPlaybackTestStderr: A L S A   l i b   p c m _ h w . c : 1 6 6 7 : ( _ s n d _ p c m _ h w _ o p e n )   I n v a l i d   v a l u e   f o r   c a r d
Symptom_Card: Audio Interno - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  caravena   2852 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Symptom_amixerStderr: a m i x e r :   M i x e r   a t t a c h   h w : P C H   e r r o r :   N o   s u c h   d e v i c e
Title: [530U3C/530U4C, Realtek ALC269VC, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2013
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: P14AAJ
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: SAMSUNG_NP1234567890
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP14AAJ:bd04/15/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 530U3C/530U4C
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

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https://bugs.launchpad.net/bugs/1345977

Title:
  [530U3C/530U4C, Realtek ALC269VC, Speaker, Internal] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  Not go rhytmbox, not play music.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-4.9-generic 3.16.0-rc5
  Uname: Linux 3.16.0-4-generic x86_64
  ApportVersion: 2.14.4-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  caravena   2852 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Mon Jul 21 01:43:36 2014
  InstallationDate: Installed on 2014-04-27 (84 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_AlsaPlaybackTestStderr: A L S A   l i b   p c m _ h w . c : 1 6 6 7 : ( _ s n d _ p c m _ h w _ o p e n )   I n v a l i d   v a l u e   f o r   c a r d
  Symptom_Card: Audio Interno - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  caravena   2852 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Symptom_amixerStderr: a m i x e r :   M i x e r   a t t a c h   h w : P C H   e r r o r :   N o   s u c h   d e v i c e
  Title: [530U3C/530U4C, Realtek ALC269VC, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/15/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P14AAJ
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SAMSUNG_NP1234567890
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP14AAJ:bd04/15/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 530U3C/530U4C
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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