← Back to team overview

touch-packages team mailing list archive

[Bug 1350982] [NEW] Unity Crashes on Resume From Suspend When Display is Attached While in Suspend

 

Public bug reported:

Background:

The affected machine is a Asus Q501LA laptop with no discrete graphics card.
CPU is a i5-4200U and the on-die graphics is an Intel HD 4400.
External monitor is a PB278Q connected via the HDMI port on the laptop; it's resolution is 2560 x 1440.


Description of the problem:

The machine recognizes the monitor, flashes black for a moment, and then
displays a tiled copy of the log in screen across both monitors.
Bluetooth touchpad is functional, but clicking any copy of the "gear"
power management icons does nothing, and I cannot type in the password
prompt. Only workarounds are hard restart, or drop to tty and restart
lightdm.


Misc. Additional information:

Monitor is set up to the right of the laptop, with the monitor adjusted
so that it's bottom edge is flush with the bottom edge of the laptop-
that's mirrored in software. The monitor's vertical resolution is
taller, so there's "empty space" above the top of the laptop's screen.
In screenshots it's black (example attached.)

** Affects: unity
     Importance: Undecided
         Status: New

** Affects: unity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: lightdm trusty

** Attachment added: "Screenshot of my monitor setup"
   https://bugs.launchpad.net/bugs/1350982/+attachment/4166871/+files/Screenshot%20from%202014-07-31%2013%3A13%3A29.png

** Also affects: unity
   Importance: Undecided
       Status: New

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to unity in Ubuntu.
https://bugs.launchpad.net/bugs/1350982

Title:
  Unity Crashes on Resume From Suspend When Display is Attached While in
  Suspend

Status in Unity:
  New
Status in “unity” package in Ubuntu:
  New

Bug description:
  Background:

  The affected machine is a Asus Q501LA laptop with no discrete graphics card.
  CPU is a i5-4200U and the on-die graphics is an Intel HD 4400.
  External monitor is a PB278Q connected via the HDMI port on the laptop; it's resolution is 2560 x 1440.

  
  Description of the problem:

  The machine recognizes the monitor, flashes black for a moment, and
  then displays a tiled copy of the log in screen across both monitors.
  Bluetooth touchpad is functional, but clicking any copy of the "gear"
  power management icons does nothing, and I cannot type in the password
  prompt. Only workarounds are hard restart, or drop to tty and restart
  lightdm.

  
  Misc. Additional information:

  Monitor is set up to the right of the laptop, with the monitor
  adjusted so that it's bottom edge is flush with the bottom edge of the
  laptop- that's mirrored in software. The monitor's vertical resolution
  is taller, so there's "empty space" above the top of the laptop's
  screen. In screenshots it's black (example attached.)

To manage notifications about this bug go to:
https://bugs.launchpad.net/unity/+bug/1350982/+subscriptions


Follow ups

References