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[Merle Hall <1342497@xxxxxxxxxxxxxxxxxx>]

Thank-you for your attention!

Attaching log.txt.

These are the exact steps performed during system-config-printer
--debug:

After running the command, I'm presented with the Printers - localhost box.
I clicked the Add button
I selected "Canon CP400(NONE_UNKNOWN&backend=canonselphy)" from the Devices list
I clicked the Forward button which presents the "Searching for drivers" box
I'm presented with the "New Printer" box which asks for the Printer Name, Description and Location, all of which are filled in
I click the Apply button
I'm immediately presented with the CUPS server error


** Attachment added: "log.txt"
   https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1342497/+attachment/4176176/+files/log.txt

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https://bugs.launchpad.net/bugs/1342497

Title:
  Adding CP400 printer gives "client-error-not-possible" error

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 14.04 LTS

  cups:
    Installed: 1.7.2-0ubuntu1
    Candidate: 1.7.2-0ubuntu1
    Version table:
   *** 1.7.2-0ubuntu1 0
          500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
          100 /var/lib/dpkg/status

  system-config-printer-gnome: /usr/share/system-config-printer/system-
  config-printer.py

  Appears to find the drivers and gets to the New Printer page.  Hitting
  Apply button gives:

  CUPS Server Error: There was an error during the CUPS operation:
  'client-error-not-possible'.

  Once it created a greyed out printer icon with what looked like a
  vertical = sign over it.  Every other time, it simply gives the error.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Jul 15 21:46:50 2014
  Lpstat:
   device for Canon-CP400: ///dev/null
   device for HP_LaserJet_P1006: hp:/usb/HP_LaserJet_P1006?serial=AB0NM85
   device for PDF: cups-pdf:/
  MachineType: System76, Inc. Ratel Performance
  Papersize: letter
  PpdFiles:
   PDF: Generic CUPS-PDF Printer
   HP_LaserJet_P1006: HP LaserJet p1006, hpcups 3.14.3, requires proprietary plugin
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=fe71734f-4e7d-490e-b08a-446c29db9788 ro quiet splash
  SourcePackage: cups
  UpgradeStatus: Upgraded to trusty on 2014-07-04 (11 days ago)
  dmi.bios.date: 07/01/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0507
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H87I-PLUS
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: MB-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: System76. Inc.
  dmi.chassis.version: Desktop
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0507:bd07/01/2013:svnSystem76,Inc.:pnRatelPerformance:pvrratp2:rvnASUSTeKCOMPUTERINC.:rnH87I-PLUS:rvrRevX.0x:cvnSystem76.Inc.:ct3:cvrDesktop:
  dmi.product.name: Ratel Performance
  dmi.product.version: ratp2
  dmi.sys.vendor: System76, Inc.

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