touch-packages team mailing list archive

[Merle Hall <1342497@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Ubuntu 14.04 LTS

cups:
  Installed: 1.7.2-0ubuntu1
  Candidate: 1.7.2-0ubuntu1
  Version table:
 *** 1.7.2-0ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status

system-config-printer-gnome: /usr/share/system-config-printer/system-
config-printer.py

Appears to find the drivers and gets to the New Printer page.  Hitting
Apply button gives:

CUPS Server Error: There was an error during the CUPS operation:
'client-error-not-possible'.

Once it created a greyed out printer icon with what looked like a
vertical = sign over it.  Every other time, it simply gives the error.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Jul 15 21:46:50 2014
Lpstat:
 device for Canon-CP400: ///dev/null
 device for HP_LaserJet_P1006: hp:/usb/HP_LaserJet_P1006?serial=AB0NM85
 device for PDF: cups-pdf:/
MachineType: System76, Inc. Ratel Performance
Papersize: letter
PpdFiles:
 PDF: Generic CUPS-PDF Printer
 HP_LaserJet_P1006: HP LaserJet p1006, hpcups 3.14.3, requires proprietary plugin
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=fe71734f-4e7d-490e-b08a-446c29db9788 ro quiet splash
SourcePackage: cups
UpgradeStatus: Upgraded to trusty on 2014-07-04 (11 days ago)
dmi.bios.date: 07/01/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0507
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H87I-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: MB-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: System76. Inc.
dmi.chassis.version: Desktop
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0507:bd07/01/2013:svnSystem76,Inc.:pnRatelPerformance:pvrratp2:rvnASUSTeKCOMPUTERINC.:rnH87I-PLUS:rvrRevX.0x:cvnSystem76.Inc.:ct3:cvrDesktop:
dmi.product.name: Ratel Performance
dmi.product.version: ratp2
dmi.sys.vendor: System76, Inc.

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apparmor apport-bug trusty

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1342497

Title:
  Adding CP400 printer gives "client-error-not-possible" error

Status in “cups” package in Ubuntu:
  New

Bug description:
  Ubuntu 14.04 LTS

  cups:
    Installed: 1.7.2-0ubuntu1
    Candidate: 1.7.2-0ubuntu1
    Version table:
   *** 1.7.2-0ubuntu1 0
          500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
          100 /var/lib/dpkg/status

  system-config-printer-gnome: /usr/share/system-config-printer/system-
  config-printer.py

  Appears to find the drivers and gets to the New Printer page.  Hitting
  Apply button gives:

  CUPS Server Error: There was an error during the CUPS operation:
  'client-error-not-possible'.

  Once it created a greyed out printer icon with what looked like a
  vertical = sign over it.  Every other time, it simply gives the error.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Jul 15 21:46:50 2014
  Lpstat:
   device for Canon-CP400: ///dev/null
   device for HP_LaserJet_P1006: hp:/usb/HP_LaserJet_P1006?serial=AB0NM85
   device for PDF: cups-pdf:/
  MachineType: System76, Inc. Ratel Performance
  Papersize: letter
  PpdFiles:
   PDF: Generic CUPS-PDF Printer
   HP_LaserJet_P1006: HP LaserJet p1006, hpcups 3.14.3, requires proprietary plugin
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=fe71734f-4e7d-490e-b08a-446c29db9788 ro quiet splash
  SourcePackage: cups
  UpgradeStatus: Upgraded to trusty on 2014-07-04 (11 days ago)
  dmi.bios.date: 07/01/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0507
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H87I-PLUS
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: MB-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: System76. Inc.
  dmi.chassis.version: Desktop
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0507:bd07/01/2013:svnSystem76,Inc.:pnRatelPerformance:pvrratp2:rvnASUSTeKCOMPUTERINC.:rnH87I-PLUS:rvrRevX.0x:cvnSystem76.Inc.:ct3:cvrDesktop:
  dmi.product.name: Ratel Performance
  dmi.product.version: ratp2
  dmi.sys.vendor: System76, Inc.

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