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[Bug 1325565] Re: Since the recent update to CUPS my Epson S20 printer no longer works

 

Normally the cups webinterface is not needed since Ubuntu uses system-config-printer (run it from a terminal) for automatic printer driver setup, does it work to add you printer manually there? If not please provide the information from step 3.
Also provide the missing information from step 1, especially your lpinfo -v output to see how CUPS detects your printer.

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https://bugs.launchpad.net/bugs/1325565

Title:
  Since the recent update to CUPS my Epson S20 printer no longer works

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  Description:	Ubuntu 14.04 LTS
  Release:	14.04
  cups:
    Installed: 1.7.2-0ubuntu1
    Candidate: 1.7.2-0ubuntu1
    Version table:
   *** 1.7.2-0ubuntu1 0
          500 http://gb.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
          100 /var/lib/dpkg/status

  Before the recent update the Epson S20 printer worked perfectly, since
  the update I have only a basic printer menu and the printer does not
  work at all. Has its driver been removed from the packages? Will they
  be re-instated please?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Mon Jun  2 13:09:54 2014
  InstallationDate: Installed on 2014-05-19 (13 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  KernLog:
   
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
  MachineType: Dell Inc. Inspiron 660s
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=cc041237-8a22-4bc4-9c3d-e7e4419eb999 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/24/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0478VN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd08/24/2012:svnDellInc.:pnInspiron660s:pvr:rvnDellInc.:rn0478VN:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: Inspiron 660s
  dmi.sys.vendor: Dell Inc.

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