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Message #09962
[Bug 1325565] Re: Since the recent update to CUPS my Epson S20 printer no longer works
Normally the cups webinterface is not needed since Ubuntu uses system-config-printer (run it from a terminal) for automatic printer driver setup, does it work to add you printer manually there? If not please provide the information from step 3.
Also provide the missing information from step 1, especially your lpinfo -v output to see how CUPS detects your printer.
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https://bugs.launchpad.net/bugs/1325565
Title:
Since the recent update to CUPS my Epson S20 printer no longer works
Status in “cups” package in Ubuntu:
Incomplete
Bug description:
Description: Ubuntu 14.04 LTS
Release: 14.04
cups:
Installed: 1.7.2-0ubuntu1
Candidate: 1.7.2-0ubuntu1
Version table:
*** 1.7.2-0ubuntu1 0
500 http://gb.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
100 /var/lib/dpkg/status
Before the recent update the Epson S20 printer worked perfectly, since
the update I have only a basic printer menu and the printer does not
work at all. Has its driver been removed from the packages? Will they
be re-instated please?
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog:
CurrentDesktop: Unity
Date: Mon Jun 2 13:09:54 2014
InstallationDate: Installed on 2014-05-19 (13 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
KernLog:
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Dell Inc. Inspiron 660s
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=cc041237-8a22-4bc4-9c3d-e7e4419eb999 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/24/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0478VN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd08/24/2012:svnDellInc.:pnInspiron660s:pvr:rvnDellInc.:rn0478VN:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 660s
dmi.sys.vendor: Dell Inc.
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