touch-packages team mailing list archive

[Tony Morton <1325565@xxxxxxxxxxxxxxxxxx>]

Pascal,

here are the results from running those terminal commands

tony@tony-Inspiron-660s:~$ system-config-printer
Unknown value for media-col: (unknown IPP value tag 0x34)
Choices: [u'media-bottom-margin', u'media-left-margin', 
u'media-right-margin', u'media-size', u'media-source', 
u'media-top-margin', u'media-type']
Selecting from choices: media-bottom-margin
No ID match for device usb://EPSON/Stylus%20S20?serial=4B4B36503035333355:
MFG:EPSON;MDL:Stylus S20;CMD:ESCPL2,BDC,D4,D4PX;DES:EPSON Stylus S20;
No ID match for device usb://EPSON/Stylus%20S20?serial=4B4B36503035333355:
MFG:EPSON;MDL:Stylus S20;CMD:ESCPL2,BDC,D4,D4PX;DES:EPSON Stylus S20;
Unknown value for media-col: (unknown IPP value tag 0x34)
Choices: [u'media-bottom-margin', u'media-left-margin', 
u'media-right-margin', u'media-size', u'media-source', 
u'media-top-margin', u'media-type']
Selecting from choices: media-bottom-margin
/usr/share/system-config-printer/monitor.py:190: Warning: Source ID 2644 
was not found when attempting to remove it
   GLib.source_remove (timer)
tony@tony-Inspiron-660s:~$ lpinfo -v
direct usb://EPSON/Stylus%20S20?serial=4B4B36503035333355
network smb
network lpd
network ipp
network socket
network http
network https
network ipps
network ipp14
direct hp
direct hpfax
tony@tony-Inspiron-660s:~$ lsmod | grep usb
usblp                  22891  0
usbhid                 52570  0
hid                   106148  2 hid_generic,usbhid
usb_storage            62209  1 ums_realtek

The system-config-printer caused a GUI window to open that listed the 
S20 printer and clicking on that gave options to look for its driver - 
which of course I had already installed from the localhost/631 control 
panel.

Regards
Tony Morton


On 16/08/14 09:48, Pascal De Vuyst wrote:
> Normally the cups webinterface is not needed since Ubuntu uses system-config-printer (run it from a terminal) for automatic printer driver setup, does it work to add you printer manually there? If not please provide the information from step 3.
> Also provide the missing information from step 1, especially your lpinfo -v output to see how CUPS detects your printer.
>

-- 
Regards
Tony Morton

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1325565

Title:
  Since the recent update to CUPS my Epson S20 printer no longer works

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  Description:	Ubuntu 14.04 LTS
  Release:	14.04
  cups:
    Installed: 1.7.2-0ubuntu1
    Candidate: 1.7.2-0ubuntu1
    Version table:
   *** 1.7.2-0ubuntu1 0
          500 http://gb.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
          100 /var/lib/dpkg/status

  Before the recent update the Epson S20 printer worked perfectly, since
  the update I have only a basic printer menu and the printer does not
  work at all. Has its driver been removed from the packages? Will they
  be re-instated please?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Mon Jun  2 13:09:54 2014
  InstallationDate: Installed on 2014-05-19 (13 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  KernLog:
   
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
  MachineType: Dell Inc. Inspiron 660s
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=cc041237-8a22-4bc4-9c3d-e7e4419eb999 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/24/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0478VN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd08/24/2012:svnDellInc.:pnInspiron660s:pvr:rvnDellInc.:rn0478VN:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: Inspiron 660s
  dmi.sys.vendor: Dell Inc.

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