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[Bug 1437394] [NEW] X freezes for unknown reason

 

Public bug reported:

Every once in a while, X will just completely freeze. It happens at
seemingly random times and is not related to any one thing I'm doing. I
can go to another machine and ssh in and kill X to recover. But X itself
is locked up. The only thing that works is the mouse cursor which I can
move around at will. But the UI doesn't react or change at all. I can't
raise or lower windows, the seconds on my clock applet to increment, the
graphs in applets and in gkrellm are frozen.

Description:    Ubuntu 14.04.2 LTS
Release:        14.04

Package info:
xserver-xorg:
  Installed: 1:7.7+1ubuntu8.1
  Candidate: 1:7.7+1ubuntu8.1
  Version table:
 *** 1:7.7+1ubuntu8.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1:7.7+1ubuntu8 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

Video card:
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)

        *-display
             description: VGA compatible controller
             product: 3rd Gen Core processor Graphics Controller
             vendor: Intel Corporation
             physical id: 2
             bus info: pci@0000:00:02.0
             version: 09
             width: 64 bits
             clock: 33MHz
             capabilities: msi pm vga_controller bus_master cap_list rom
             configuration: driver=i915 latency=0
             resources: irq:45 memory:f6400000-f67fffff memory:e0000000-efffffff ioport:f000(size=64)


I'm also attaching /var/log/Xorg.0.log, which captures some info about the issue that will hopefully be meaningful.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xserver-xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CurrentDesktop: XFCE
Date: Fri Mar 27 11:28:53 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-11 (135 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "Xorg.0.log.crash"
   https://bugs.launchpad.net/bugs/1437394/+attachment/4357908/+files/Xorg.0.log.crash

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https://bugs.launchpad.net/bugs/1437394

Title:
  X freezes for unknown reason

Status in xorg package in Ubuntu:
  New

Bug description:
  Every once in a while, X will just completely freeze. It happens at
  seemingly random times and is not related to any one thing I'm doing.
  I can go to another machine and ssh in and kill X to recover. But X
  itself is locked up. The only thing that works is the mouse cursor
  which I can move around at will. But the UI doesn't react or change at
  all. I can't raise or lower windows, the seconds on my clock applet to
  increment, the graphs in applets and in gkrellm are frozen.

  Description:    Ubuntu 14.04.2 LTS
  Release:        14.04

  Package info:
  xserver-xorg:
    Installed: 1:7.7+1ubuntu8.1
    Candidate: 1:7.7+1ubuntu8.1
    Version table:
   *** 1:7.7+1ubuntu8.1 0
          500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
          100 /var/lib/dpkg/status
       1:7.7+1ubuntu8 0
          500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

  Video card:
  00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)

          *-display
               description: VGA compatible controller
               product: 3rd Gen Core processor Graphics Controller
               vendor: Intel Corporation
               physical id: 2
               bus info: pci@0000:00:02.0
               version: 09
               width: 64 bits
               clock: 33MHz
               capabilities: msi pm vga_controller bus_master cap_list rom
               configuration: driver=i915 latency=0
               resources: irq:45 memory:f6400000-f67fffff memory:e0000000-efffffff ioport:f000(size=64)

  
  I'm also attaching /var/log/Xorg.0.log, which captures some info about the issue that will hopefully be meaningful.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xserver-xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
  Uname: Linux 3.13.0-48-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Fri Mar 27 11:28:53 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-11-11 (135 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)

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Follow ups

References