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[Bug 1445483] [NEW] BQ Device does not update to nearest image r20 while waiting for the latest update r21 which is being phased

 

Public bug reported:

The title can be a bit confusing, so let me explain the situation more
clearly. I got my BQ device today and proceeded to set up accounts and
get it updated. At first I got application updates and no system-image
updates. On looking at the version number, I noticed that it was r16. It
was last updated on 30-1-2015 according to the about page in the system
settings app.

Now while I understand that OTA-3 (r21) is being phased, I would expect
my phone to at least be updated to OTA-2 (r20) since OTA-2 is out for
everyone.

phablet@ubuntu-phablet:~$ system-image-cli --info
current build number: 16
device name: krillin
channel: ubuntu-touch/stable/bq-aquaris.en
alias: ubuntu-touch/ubuntu-rtm/14.09
last update: 2015-01-30 16:07:46
version version: 16
version ubuntu: 20150129
version device: 20150129-c75dcfb
version custom: 20150129-528-26-182


If there are any logs you would like, please let me know.

** Affects: system-image (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "BQ System Information"
   https://bugs.launchpad.net/bugs/1445483/+attachment/4378307/+files/bq.png

** Summary changed:

- BQ Device does not update to nearest image while waiting for the latest update 
+ BQ Device does not update to nearest image r20 while waiting for the latest update r21 which is being phased

** Description changed:

  The title can be a bit confusing, so let me explain the situation more
  clearly. I got my BQ device today and proceeded to set up accounts and
  get it updated. At first I got application updates and no system-image
  updates. On looking at the version number, I noticed that it was r16. It
  was last updated on 30-1-2015 according to the about page in the system
  settings app.
  
  Now while I understand that OTA-3 (r21) is being phased, I would expect
  my phone to at least be updated to OTA-2 (r20) since OTA-2 is out for
  everyone.
  
+ phablet@ubuntu-phablet:~$ system-image-cli --info
+ current build number: 16
+ device name: krillin
+ channel: ubuntu-touch/stable/bq-aquaris.en
+ alias: ubuntu-touch/ubuntu-rtm/14.09
+ last update: 2015-01-30 16:07:46
+ version version: 16
+ version ubuntu: 20150129
+ version device: 20150129-c75dcfb
+ version custom: 20150129-528-26-182
+ 
+ 
  If there are any logs you would like, please let me know.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to system-image in Ubuntu.
https://bugs.launchpad.net/bugs/1445483

Title:
  BQ Device does not update to nearest image r20 while waiting for the
  latest update r21 which is being phased

Status in system-image package in Ubuntu:
  New

Bug description:
  The title can be a bit confusing, so let me explain the situation more
  clearly. I got my BQ device today and proceeded to set up accounts and
  get it updated. At first I got application updates and no system-image
  updates. On looking at the version number, I noticed that it was r16.
  It was last updated on 30-1-2015 according to the about page in the
  system settings app.

  Now while I understand that OTA-3 (r21) is being phased, I would
  expect my phone to at least be updated to OTA-2 (r20) since OTA-2 is
  out for everyone.

  phablet@ubuntu-phablet:~$ system-image-cli --info
  current build number: 16
  device name: krillin
  channel: ubuntu-touch/stable/bq-aquaris.en
  alias: ubuntu-touch/ubuntu-rtm/14.09
  last update: 2015-01-30 16:07:46
  version version: 16
  version ubuntu: 20150129
  version device: 20150129-c75dcfb
  version custom: 20150129-528-26-182

  
  If there are any logs you would like, please let me know.

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