← Back to team overview

touch-packages team mailing list archive

[Bug 1453533] [NEW] USB sound card not detected

 

Public bug reported:

1) Description:	Ubuntu 15.04
Release:	15.04
3) Since my internal sound card is not working any longer, I am using a Storite external USB soundcard. It was working perfectly well with Windows, but is giving me problems in Ubuntu 15.04.
4) The USB device is shown in lsusb but the same is not available in sound preferences. I am unable to get sound output into my headphone.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Uname: Linux 3.19.0-16-generic i686
ApportVersion: 2.17.2-0ubuntu1
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  truman     4558 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun May 10 17:00:08 2015
InstallationDate: Installed on 2015-05-09 (1 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/16/07
dmi.bios.vendor: Lenovo
dmi.bios.version: v2.04
dmi.board.name: F50X
dmi.board.vendor: Lenovo
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnLenovo:bvrv2.04:bd03/16/07:svnLenovo:pnLENOVO3000Y500:pvr00000000000000000000000000000000:rvnLenovo:rnF50X:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.name: LENOVO3000 Y500
dmi.product.version: 00000000000000000000000000000000
dmi.sys.vendor: Lenovo
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-05-09T23:59:29.657312

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 vivid

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1453533

Title:
  USB sound card not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  1) Description:	Ubuntu 15.04
  Release:	15.04
  3) Since my internal sound card is not working any longer, I am using a Storite external USB soundcard. It was working perfectly well with Windows, but is giving me problems in Ubuntu 15.04.
  4) The USB device is shown in lsusb but the same is not available in sound preferences. I am unable to get sound output into my headphone.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  Uname: Linux 3.19.0-16-generic i686
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  truman     4558 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun May 10 17:00:08 2015
  InstallationDate: Installed on 2015-05-09 (1 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: USB sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/16/07
  dmi.bios.vendor: Lenovo
  dmi.bios.version: v2.04
  dmi.board.name: F50X
  dmi.board.vendor: Lenovo
  dmi.board.version: Not Applicable
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnLenovo:bvrv2.04:bd03/16/07:svnLenovo:pnLENOVO3000Y500:pvr00000000000000000000000000000000:rvnLenovo:rnF50X:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: LENOVO3000 Y500
  dmi.product.version: 00000000000000000000000000000000
  dmi.sys.vendor: Lenovo
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-05-09T23:59:29.657312

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1453533/+subscriptions


Follow ups

References