touch-packages team mailing list archive

[Terry Scott <1458092@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Sound was fine until latest Kernel update

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-53.89-generic 3.13.11-ckt19
Uname: Linux 3.13.0-53-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  terrykscott   3221 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat May 23 01:26:45 2015
InstallationDate: Installed on 2015-04-01 (51 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  terrykscott   3221 F.... pulseaudio
Symptom_Jack: Green Line Out, Rear
Symptom_Type: No sound at all
Title: [GA-A55M-DS2, Realtek ALC887-VD, Green Line Out, Rear] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/29/2012
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F1
dmi.board.name: GA-A55M-DS2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF1:bd02/29/2012:svnGigabyteTechnologyCo.,Ltd.:pnGA-A55M-DS2:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-A55M-DS2:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-A55M-DS2
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1458092

Title:
  [GA-A55M-DS2, Realtek ALC887-VD, Green Line Out, Rear] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Sound was fine until latest Kernel update

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-53.89-generic 3.13.11-ckt19
  Uname: Linux 3.13.0-53-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  terrykscott   3221 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat May 23 01:26:45 2015
  InstallationDate: Installed on 2015-04-01 (51 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
  Symptom_Card: Built-in Audio - HD-Audio Generic
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  terrykscott   3221 F.... pulseaudio
  Symptom_Jack: Green Line Out, Rear
  Symptom_Type: No sound at all
  Title: [GA-A55M-DS2, Realtek ALC887-VD, Green Line Out, Rear] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/29/2012
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F1
  dmi.board.name: GA-A55M-DS2
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF1:bd02/29/2012:svnGigabyteTechnologyCo.,Ltd.:pnGA-A55M-DS2:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-A55M-DS2:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: GA-A55M-DS2
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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