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[Bug 1320280] [NEW] Caller has real bad audio quality

 

Public bug reported:

I am using Trusty Tahr on my LG Google Nexus 4. Since the first
installation and with all updates (i keep it up to date using the
updater) all callers are complaining about bad audio quality. I myself
don't have problems as the listener. I checked how it sounds when being
the caller on the other side and it sounds like a 4-bit audio voice with
drop outs. What is the problem here? I don´t have dualboot - i have
Ubuntu Touch installed with the radio image from Android - dunno which
version of the radio image though.

A friend of me has the same phone and the same problems using the
developer branch of Trusty Tahr 14.04 - he has got another provider and
lives in another city - so i think it's not related to the network
provider.

Are there any log files i could check during a phone call or enable some
debug logging in a specific component? Or is it related to some mixer
settings that are wrong? Or could it be a wrong radio image installed?
(WLAN and everything else works as it should)

I hope someone can help.

Regards,
Henrik

** Affects: dialer-app (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1320280

Title:
  Caller has real bad audio quality

Status in “dialer-app” package in Ubuntu:
  New

Bug description:
  I am using Trusty Tahr on my LG Google Nexus 4. Since the first
  installation and with all updates (i keep it up to date using the
  updater) all callers are complaining about bad audio quality. I myself
  don't have problems as the listener. I checked how it sounds when
  being the caller on the other side and it sounds like a 4-bit audio
  voice with drop outs. What is the problem here? I don´t have dualboot
  - i have Ubuntu Touch installed with the radio image from Android -
  dunno which version of the radio image though.

  A friend of me has the same phone and the same problems using the
  developer branch of Trusty Tahr 14.04 - he has got another provider
  and lives in another city - so i think it's not related to the network
  provider.

  Are there any log files i could check during a phone call or enable
  some debug logging in a specific component? Or is it related to some
  mixer settings that are wrong? Or could it be a wrong radio image
  installed? (WLAN and everything else works as it should)

  I hope someone can help.

  Regards,
  Henrik

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