ubuntu-bugcontrol team mailing list archive

[Mackenzie Morgan <macoafi@xxxxxxxxx>]

On Sunday 25 October 2009 1:16:08 pm etali wrote:
> Hello,
> 
> I am a user of Ubuntu and Xubuntu, and would like to start giving back
> to the community.

Welcome! :D

> I am interested in working on the QA / bugs side of things.
> 
> I'd appreciate it if someone would be willing to mentor me.  I'm
> currently reading:
> 
> https://wiki.ubuntu.com/BugSquad/GettingInvolved
> https://wiki.ubuntu.com/Bugs/HowToTriage

Great first steps :)

> I've been looking at some bugs, and I've added information requests if
> it's obvious that the reporter hasn't provided enough info - for example
> "I'm using Jaunty and my Facebook Games don't work in my browser", or
> "Links don't work in Firefox".  I haven't felt confident enough to do
> anything else yet though.

Have a look at the pages that are specific to debugging certain problems.  
They'll give you an idea of what kind of extra info to ask for on certain 
bugs.  For example, asking the people with audio bugs to run 
"apport-collect -p alsa-base 12345" (replacing 12345 with their bug number) if 
they haven't attached alsa-info output or an alsa-info link....is quite 
useful.

You may find it useful to hang out in #ubuntu-bugs on IRC in case you have any 
questions.

-- 
Mackenzie Morgan
http://ubuntulinuxtipstricks.blogspot.com
apt-get moo