ubuntu-bugcontrol team mailing list archive

[C de-Avillez <hggdh2@xxxxxxxxxx>]

On Wed, 2009-11-04 at 17:14 -0500, Scott Howard wrote:

(shamelessly piggybacking on Scott's reply)

> Hi - thanks for all your work! Getting straight to the bug list:
> 
> > https://bugs.launchpad.net/ubuntu/+source/system-tools-backends/+bug/434565
> stellar work on this one! Debugged, triaged, fixed, followed-up and
> still helping people
> 
> > https://bugs.launchpad.net/ubuntu/+source/system-tools-backends/+bug/418690
> great communication, handling bugs, getting them fixed, fixing the
> title/description
> 
> > https://bugs.launchpad.net/ubuntu/+source/gnome-system-tools/+bug/406211
> > (which all the handling of duplicates)
> Wow, that's a lot of duplicates. good job sticking with the bug, lots
> of communications. Good job helping people debug (giving them the
> correct commands)
> 
> > https://bugs.launchpad.net/ubuntu/+source/gnunet/+bug/342763
> Again, you go through great depth helping people with bugs.
> 
> > https://bugs.launchpad.net/ubuntu/+source/shadow/+bug/432964
> A difficult one, good job referring to the wiki for crashes and x.org.
> I, too, am stumped - but have you tried asking around on #ubuntu-bugs
> or find an ubuntu xorger to take a look at it?
> 

All good work. Thank you.

> > -> I'd have set the importance to Medium: while the case to trigger the
> > bug (system crash during guest session) is quite rare, the effects are
> > terrible, making it impossible to modify/create users until the lock
> > file is manually removed, which would really be a deal breaker for most
> > users.
> I might have even put that as "high" (has a severe impact on a small
> portion of Ubuntu users)

Only a few comments, Scott pretty much said it all:

(1) please do not forget that coredumps carry a *lot* of data; most of
the times, if not all, including quite private data.

By default, bugs containing coredumps should *never* be made public.

(it is amazing the amount of applicants to -control that *never* mention
coredumps... I am pretty sure you know this, and just forgot to point it
out.)

2. I am not sure you stated the Importance for a single bug, or for all
of them. Nevertheless, given the quality of your work here, I will not
nitpick on it :-\

3. THANK YOU for the wiki page!

+1

..C..

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