ubuntu-bugcontrol team mailing list archive

[Charlie Kravetz <cjk@xxxxxxxxxxxxxxxxxxxxxx>]

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On Fri, 26 Aug 2011 17:03:24 +0100
Gema Gomez <gema.gomez-solano@xxxxxxxxxxxxx> wrote:

> Dear all,
> 
> I am a new member of the QA team at Canonical and I am trying to learn
> about the whole quality process and bug handling processes. Today I
> realized that there is a but in my netbook, it cannot connect to wifi on
> its own, I need to scan from command line and then the wifi will
> connect, so I wanted to either raise a bug or get one existing bug fixed
> and into Ubuntu. I found the fix but it doesn't seem to have been
> included anywhere yet
> (https://bugs.launchpad.net/ubuntu/+source/wpasupplicant/+bug/638303),
> so I followed instructions of assigning it to Canonical Foundations,
> which in retrospective doesn't seem to be an optimal choice.
> 
> Apologies for the confusion, I thought that because I am in QA I had to
> have access to this, and as it happens, there is a process in place that
> makes sense for people to learn how to triage properly. I want to go
> through it therefore I am removing myself from the group and will submit
> an application shortly.
> 
> My background is not so much in handling bugs, but in finding them, so I
> hope I can make a good contribution to Ubuntu going forward. Looking
> forward to meeting you in the next UDS!
> 
> Best Regards,
> Gema

Welcome to the delightful, mixed-up world of QA. As a community
volunteer, I have to commend you for voluntarily removing yourself from
bugcontrol. It is really good to see that a representative from
Canonical has not forgotten what the community is about. 

I hope your experiences with us will be good ones. As to bugs, it all
comes with practice. Don't let the few of us that speak loudly at times
scare you. We all try hard to help whenever possible and are happy to
see more help along the way.

- -- 
Charlie Kravetz 
Linux Registered User Number 425914          [http://counter.li.org/]
Never let anyone steal your DREAM.           [http://keepingdreams.com]
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