ubuntu-phone team mailing list archive
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Message #08563
Re: Cellular Fail
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To:
ubuntu-phone <ubuntu-phone@xxxxxxxxxxxxxxxxxxx>
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From:
Matthew Paul Thomas <mpt@xxxxxxxxxxxxx>
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Date:
Fri, 13 Jun 2014 13:52:12 +0100
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In-reply-to:
<1402178245.2471.18.camel@s-Air>
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Organization:
Canonical Ltd
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User-agent:
Mozilla/5.0 (X11; Linux i686; rv:24.0) Gecko/20100101 Thunderbird/24.5.0
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Sam Bull wrote on 07/06/14 22:57:
> ...
>
> So, in my house I have really bad signal, so it looked normal that
> the network indicator showed the 0 bars icon, for a really weak
> signal. But, when I tried to send a text message, it became
> apparent that I actually had no connection, as it refused to let
> me send a text message or attempt a phone call despite the
> indicator telling me I'm connected.
>
> ...
>
> If this kind of situation happens, what is the network indicator
> supposed to do? From this experience, I expect that if this
> initialisation fails, the network indicator just shows the 0 bars
> icon. If this is correct, I think we can say that this is the wrong
> behaviour, the indicator is thus explicitly telling me I have a
> phone connection, when in fact nothing is initialised. If the
> indicator had shown an error icon, no icon, or even no signal, I
> would have noticed the problem several hours earlier and not
> missed several attempts to contact me.
>
> ...
You're right, this is a mistake in the design. Just showing zero bars
is not enough to indicate that you have no signal, regardless of what
the cause is.
(Various people have suggested I shorten other cellular error cases,
"SIM error" and "No service", to just icons too. I've maintained that
an icon alone wouldn't be obvious enough.)
I've updated the design and reported a corresponding bug.
<https://wiki.ubuntu.com/Networking?action=diff&rev2=195&rev1=194>
<http://launchpad.net/bugs/1329712>
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mpt
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