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Re: Cellular Fail

 

On 06/13/2014 08:52 AM, Matthew Paul Thomas wrote:
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Sam Bull wrote on 07/06/14 22:57:
...

So, in my house I have really bad signal, so it looked normal that
the network indicator showed the 0 bars icon, for a really weak
signal. But, when I tried to send a text message, it became
apparent that I actually had no connection, as it refused to let
me send a text message or attempt a phone call despite the
indicator telling me I'm connected.

...

If this kind of situation happens, what is the network indicator
supposed to do? From this experience, I expect that if this
initialisation fails, the network indicator just shows the 0 bars
icon. If this is correct, I think we can say that this is the wrong
behaviour, the indicator is thus explicitly telling me I have a
phone connection, when in fact nothing is initialised. If the
indicator had shown an error icon, no icon, or even no signal, I
would have noticed the problem several hours earlier and not
missed several attempts to contact me.

We had this exact discussion in a networking/telephony hangout yesterday.

You're right, this is a mistake in the design. Just showing zero bars
is not enough to indicate that you have no signal, regardless of what
the cause is.

(Various people have suggested I shorten other cellular error cases,
"SIM error" and "No service", to just icons too. I've maintained that
an icon alone wouldn't be obvious enough.)

I've updated the design and reported a corresponding bug.
<https://wiki.ubuntu.com/Networking?action=diff&rev2=195&rev1=194>

I'll give your changes a read this afternoon.  Thanks Matthew!

<http://launchpad.net/bugs/1329712>

Please see my original bug on this filed in early May:

https://bugs.launchpad.net/ubuntu/+source/indicator-network/+bug/1315144

Regards,
/tony


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