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Message #10824
Re: Reviews and bug reports
On Thu, 18 Dec 2014 17:04:53 +0000
Sam Bull <sam.hacking@xxxxxxxx> wrote:
> On mer, 2014-12-17 at 18:34 -0500, Robert Schroll wrote:
> > There are a ton of bug tracking systems out there, but lets ignore
> > all of them except Launchpad. If a user can download an app, they
> > have an Ubuntu One account. If they have an Ubuntu One account,
> > they have a Launchpad account. So once a user types in a bug
> > description, we can create a bug on Launchpad in their name.
> > Additional comments to the bug report will go right to their email,
> > so they can be contacted for follow-up information.
>
> See my proposal for the feedback app. If we use a webapp that uses UOA
> to login to launchpad, then the support link for the app can be
> handled by the webapp and open straight to the bug reporting page for
> that app.
>
> I think Launchpad's bug reporting page is simple enough and tries to
> catch duplicates.
That wouldn't work, most commercial vendors won't know anything about
LP won't care about LP and certainly won't use it. The
homepage/contact url in the app details page should be sufficient plus
you can ultimately help by rating and reviewing any app you install
--
You Make It, I'll Break It!
I Love My Job :)
http://www.canonical.com
http://www.ubuntu.com
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