ubuntu-phone team mailing list archive

[Rodney Dawes <rodney.dawes@xxxxxxxxxxxxx>]

On Thu, 2014-12-18 at 17:04 +0000, Sam Bull wrote:
> See my proposal for the feedback app. If we use a webapp that uses UOA
> to login to launchpad, then the support link for the app can be handled
> by the webapp and open straight to the bug reporting page for that app.

That's good for the overall system itself and core apps perhaps, which
are hosted on Launchpad. But everything in the app store does not use
Launchpad, and we don't require developers to use Launchpad for bugs,
code, or anything else, to have their app in the store.

> I think Launchpad's bug reporting page is simple enough and tries to
> catch duplicates.

I disagree and think the magic "try to catch duplicates" feature is
broken and adds complexity to the problem. I always turn it off for all
my projects, because it's far more useful for me to sort the bug reports
myself, than to rely on random users who don't know the code at all, to
guess whether their bug is the same as another, simply because the have
similar symptoms.