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Re: music app doesn't play music.

 

Well, I don't want to sound rude, but, I've had three replies: One telling me that my music should be copied in the 'music folder', one telling me to reboot, and one telling me that it's just an ordinary crash.

This problem has been persistent on OTA-6, OTA-7 AND OTA-8 and in both the rc-proposed and stable channels. I'd just like to have some music now and/or file a bug report if necessary. Anyone out here who wants to take this issue seriously?

Thanks a lot.


On 2015年11月25日 23:59, Thomas Voß wrote:
On Wed, Nov 25, 2015 at 4:16 PM, Victor Thompson
<victor.thompson@xxxxxxxxx> wrote:
Ashwin sent me these logs. Ashwin, perhaps try rebooting your device?

For anyone else who wants to help/debug--the music app has repeated entries
of the following:

Failed to get current playback position:
org.freedesktop.DBus.Error.UnknownMethod: Method "Get" with signature "ss"
on interface "org.freedesktop.DBus.Properties" doesn't exist

While media-hub has repeated entries of the following:

CallMonitor: Creating TelepathyBridge
Connection to PulseAudio has been successfully established.
PulseAudio sink details for sink.primary with index 0 is available:
   Output to wired headphone: false
   Output to wired headset: false
Checking if port is available  -> false
PulseAudio sink details for sink.primary with index 0 is available:
   Output to wired headphone: false
   Output to wired headset: false
terminate called after throwing an instance of 'std::out_of_range'
   what():  HashedKeyedPlayerStore::player_for_key: No player known for 3

Seems like an ordinary crash of media-hub, the respective client-side
dbus error is expected:
media-hub just went away unexpectedly.

Cheers,

   Thomas

His 'system-image-cli -i' output is the following--so he's on the recent
OTA.

---------
current build number: 3
channel: ubuntu-touch/stable/ubuntu
last update: 2015-11-20 12:15:03
version version: 3
version ubuntu: 20151118.2
version tag: OTA-8
version device: 20150911
version custom: 20151118.2
----------

Victor

On Wed, Nov 25, 2015 at 8:34 AM, Victor Thompson <victor.thompson@xxxxxxxxx>
wrote:
Hi Ashwin,

Could you share the following two files from the device:

/home/phablet/.cache/upstart/media-hub.log

/home/phablet/.cache/upstart/application-click-com.ubuntu.music_music_*.log

You shouldn't need any additional codecs. How old is the image on your
device? Could you run "system-image-cli -i" and share the output?

Thanks!
Victor


On Wed, Nov 25, 2015 at 8:25 AM, Ashwin Sewambar <ashwin.siqi@xxxxxxxxx>
wrote:
Hi everyone. I'm having a bit of a strange problem. I'm on flo, stable,
and the music app doesn't play any music. I tried mp3, m4a and ogg for now,
but none works. Do I need to install any codecs? Youtube is working fine.

Cheers,
Ashwin

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