ubuntu-phone team mailing list archive

[Daniel Wood <s.d.wood.82@xxxxxxxxxxxxxx>]

On Thursday, 12 May 2016 08:51:20 BST, Matthias Apitz <guru@xxxxxxxxxxx> 
wrote:
> El día Thursday, May 12, 2016 a las 09:38:47AM +0200, Fabio 
> Colella escribió:
>
> > Hello,
> > I'm experiencing a critical problem with BQ Aquaris E4.5.
> >
> > When connected to a WiFi network it can connect to Internet (surf the web,
> > send and receive telegram messages). If I turn the WiFi off the mobile
> > switches to use the 3G network, but now it's not connected to Internet any
> > more.
> >
> > I found that rebooting with the WiFi off solves the issue temporarily, as
> > when booted the device works correctly with my 3G network. If I turn the
> > WiFi on and connect to a WiFi network, it continues to work, 
> > but turning it
> > off (and so switching back to 3G network) causes the issue again. This is
> > particularly annoying as it means that a reboot is required each time
> > there's the need to use the 3G.
> >
> > Has ever been reported a similar issue?


Sounds like this: 
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1533508


> No.
>
> > To which package could I file a bug report?
> > What kind of logs can be useful for that?
> >
> > I can also try to debug that by myself if someone shows me where to start
> > from ;)
>
> I would start with SSH into the device and check the state of the
> interfaces ccmni0, ccmni1 with ifconfig and the routing with netstat -rn
> mine looks reight now as:
>
> phablet@ubuntu-phablet-bq:~$ ifconfig  ccmni0
> ccmni0    Link encap:Ethernet  HWaddr c6:39:1f:c8:da:dc  
>           inet addr:10.79.89.121  Mask:255.255.255.0
>           UP RUNNING NOARP  MTU:1500  Metric:1
>           RX packets:125009 errors:0 dropped:0 overruns:0 frame:0
>           TX packets:91935 errors:0 dropped:0 overruns:0 carrier:0
>           collisions:0 txqueuelen:1000 
>           RX bytes:80658148 (80.6 MB)  TX bytes:9120874 (9.1 MB)
>
> phablet@ubuntu-phablet-bq:~$ netstat -rn
> Kernel IP routing table
> Destination     Gateway         Genmask         Flags   MSS Window  irtt
> Iface
> 0.0.0.0         10.79.89.121    0.0.0.0         UG        0 0   
>        0 ccmni0
> 10.42.0.0       0.0.0.0         255.255.255.0   U         0 0          0 ap0
>
> The ap0 exists because I switched on Hotspot; ccmni0 is the data mobile
> interface.
>
> 	matthias