ubuntu-phone team mailing list archive
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ubuntu-phone team
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Message #20564
Re: Switching from WiFi to 3G causes network loss
Yes, seems it works, I didn't think at it before
Cheers,
Fabio
On 12 May 2016 at 10:27, Tomas Öqvist <tomas.oqvist@xxxxxxxxx> wrote:
> Den 2016-05-12 kl. 09:38, skrev Fabio Colella:
>
> Hello,
> I'm experiencing a critical problem with BQ Aquaris E4.5.
>
> When connected to a WiFi network it can connect to Internet (surf the web,
> send and receive telegram messages). If I turn the WiFi off the mobile
> switches to use the 3G network, but now it's not connected to Internet any
> more.
>
> I found that rebooting with the WiFi off solves the issue temporarily, as
> when booted the device works correctly with my 3G network. If I turn the
> WiFi on and connect to a WiFi network, it continues to work, but turning it
> off (and so switching back to 3G network) causes the issue again. This is
> particularly annoying as it means that a reboot is required each time
> there's the need to use the 3G.
>
> Has ever been reported a similar issue?
>
> I experience a similar problem quite often on my Aquaris E4.5. What
> happens for me is that when I leave a wifi network, the phone sometimes
> doesn't switch to 3G data until I enable and disable flight mode. Can't
> recall having to reboot to fix the issue.
>
> //Tomas
>
> To which package could I file a bug report?
> What kind of logs can be useful for that?
>
> I can also try to debug that by myself if someone shows me where to start
> from ;)
>
> Cheers,
> Fabio
>
>
>
>
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