ubuntu-phone team mailing list archive

[Fabio Colella <fcole90@xxxxxxxxx>]

It looks exactly that.
Thank you, I will upload all the required logs ;)

Cheers,
Fabio

On 12 May 2016 at 10:08, Alfonso Sanchez-Beato <
alfonso.sanchez-beato@xxxxxxxxxxxxx> wrote:

>
>
> On Thu, May 12, 2016 at 9:38 AM, Fabio Colella <fcole90@xxxxxxxxx> wrote:
>
>> Hello,
>> I'm experiencing a critical problem with BQ Aquaris E4.5.
>>
>> When connected to a WiFi network it can connect to Internet (surf the
>> web, send and receive telegram messages). If I turn the WiFi off the mobile
>> switches to use the 3G network, but now it's not connected to Internet any
>> more.
>>
>> I found that rebooting with the WiFi off solves the issue temporarily, as
>> when booted the device works correctly with my 3G network. If I turn the
>> WiFi on and connect to a WiFi network, it continues to work, but turning it
>> off (and so switching back to 3G network) causes the issue again. This is
>> particularly annoying as it means that a reboot is required each time
>> there's the need to use the 3G.
>>
>> Has ever been reported a similar issue?
>> To which package could I file a bug report?
>> What kind of logs can be useful for that?
>>
>
> It might be this one:
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1533508
>
> which will be fixed in OTA11.
>
> Note that you do not need to reboot you phone to get data again, just
> cycle flight mode.
>
>
>>
>> I can also try to debug that by myself if someone shows me where to start
>> from ;)
>>
>
> Besides those mentioned by Matthias, you could paste output of:
>
> /usr/share/ofono/scripts/list-modems
> /usr/share/ofono/scripts/list-contexts
>
>
>>
>> Cheers,
>> Fabio
>>
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>>
>