ubuntu-phone team mailing list archive

[Guillaume F <marsguo@xxxxxxxxxx>]

Thank you for your answers Hasan!

Le 02/08/2016 à 22:59, Hasan Yeylaqi a écrit :
> My phone was stopped on the white screen (bq logo).
> I googling and find a fix, I hope that help you!
>
> If you still access to boot options, first try “wipe cache partition” 
> and then reboot system, if doesn't reboot, try “wipe factory reset”. 

Ah ok, my problem is not really the same then, since I can't even access 
the bq logo. And I can't access the boot options you mention: I only 
have recovery, fastboot and normal boot. No submenus. And selecting 
either one of them doesn't do anything.

Any ideas? Do I need to download the flashing tool on the bq website?



Guillaume