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[Bug 1612367] Re: [Touch] Incoming call gets silent randomly

 

Here is the latest log. I got a call on 2016-08-31 at around 06:31 UTC,
there was no ringtone (TBH it rang for a fraction of a second and
stopped abruptly. I had the phone just in front of me, so I could
observe this behaviour. Otherwise I couldn't possibly have realised
this.). Got another at around 06:46 UTC, this time rang fine.

** Attachment added: "media-hub-on-31aug.log"
   https://bugs.launchpad.net/canonical-devices-system-image/+bug/1612367/+attachment/4731291/+files/media-hub-on-31aug.log

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https://bugs.launchpad.net/bugs/1612367

Title:
  [Touch] Incoming call gets silent randomly

Status in Canonical System Image:
  New
Status in media-hub package in Ubuntu:
  Confirmed
Status in ofono package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce.
  When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual.
  Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected.

  Device: E5, OTA-12, stable channel

  I can provide necessary logs if this happens again. Which ones should
  I gather?

  Possibly related to bug #1614943.

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References