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[Bug 1612367] Re: [Touch] Incoming call gets silent randomly

 

The log does show that on the first call the playback started and then
paused within less than a few tenths of a second but did not stop for 6
seconds. The second call did not pause for 5 seconds and then
immediately stopped. Presumably the status went to stopped when the call
was answered.

[II 2016-08-31 06:31:04.883664] [player_implementation.cpp:193@operator()] Emiting playback_status_changed signal: PlaybackStatus::playing
[II 2016-08-31 06:31:05.032598] [player_implementation.cpp:193@operator()] Emiting playback_status_changed signal: PlaybackStatus::paused
[II 2016-08-31 06:31:05.038372] [player_implementation.cpp:193@operator()] Emiting playback_status_changed signal: PlaybackStatus::paused
[II 2016-08-31 06:31:05.059649] [player_implementation.cpp:193@operator()] Emiting playback_status_changed signal: PlaybackStatus::paused
[II 2016-08-31 06:31:11.386511] [player_implementation.cpp:193@operator()] Emiting playback_status_changed signal: PlaybackStatus::paused
[II 2016-08-31 06:31:11.398468] [player_implementation.cpp:193@operator()] Emiting playback_status_changed signal: PlaybackStatus::stopped


Does this indicate there are multiple threads running that should not? Many of the log messages are repeated in seemingly random ways. For example the second call reported this three times in a few 100ths, whereas normally its once. I see the same in my logs.

[II 2016-08-31 06:46:24.320900] [engine.cpp:442@play] Engine: playing uri: file:///home/phablet/.local/share/ubuntu-system-settings/Music/Auld%20Lang%20Syne.ogg
[II 2016-08-31 06:46:24.341765] [engine.cpp:442@play] Engine: playing uri: file:///home/phablet/.local/share/ubuntu-system-settings/Music/Auld%20Lang%20Syne.ogg
[II 2016-08-31 06:46:24.356592] [engine.cpp:442@play] Engine: playing uri: file:///home/phablet/.local/share/ubuntu-system-settings/Music/Auld%20Lang%20Syne.ogg

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https://bugs.launchpad.net/bugs/1612367

Title:
  [Touch] Incoming call gets silent randomly

Status in Canonical System Image:
  New
Status in media-hub package in Ubuntu:
  Confirmed
Status in ofono package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce.
  When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual.
  Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected.

  Device: E5, OTA-12, stable channel

  I can provide necessary logs if this happens again. Which ones should
  I gather?

  Possibly related to bug #1614943.

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References